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Travel agency review Аккорд-тур Туроператор (Lviv)

We are in a terrible state of attitude to our customers!

Author:
Date of purchase: 27 february 2019
Written: 13 april 2019
1.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

I ordered a tour from Accord in advance (through the Otdykh company 100%) on February 27 !!! The date has been chosen April 15th! I wanted to take my mother and girlfriend abroad for the first time! We immediately bought round-trip train tickets, pillows under the neck for the journey, things, food ... Mom and her friend took 5 days at their own expense .... she told all her friends, neighbors, colleagues that she was going abroad for the first time .. On April 11, they call me from the "100% Tour" and say that the group did not meet on April 15! We started picking up something for us. similar tour, BUT!!! in the new tour, the time of arrival at the station did not match ..... I had to change tickets, but the tickets were all sold out ..... for this date ... I ALSO WERE OFFERED TO PAY 50 EURO for other tours .... In general, a crap mood a month ahead.... I wanted to come and set fire to their office... Naturally, we didn't go anywhere.... And now we don't know which new operator is better to cooperate with! Maybe somebody. will recommend a good tour. operator ..and a good tour. company in Kharkov?!!! I will be very grateful!!!!!




Comments (18) leave a comment
аватар scorpion9
scorpion9

I have been traveling with Stylish Tour for the last four years. There are no problems. I came, I set the purpose of my trip, I received some of the best proposals for consideration. Weighed, consulted and consulted with the manager, paid for the rest. All selected hotels were suitable for my price possibilities and my wishes. Many thanks to Vladimir for the creative approach to the client.

Mon, 27 Aug 2012, 15:57
аватар