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Date of purchase: 24 june 2019 Written: 08 august 2019 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
From June 29 to July 6, 2019, he made a bus trip from the travel company "Accord-Tour" (Lviv) on the tour "In the rhythm of summer ... Rest on the Adriatic Sea of Italy". First of all, I would like to note the distinctive specifics of this tour, which includes both a vacation on the Adriatic Sea in one of the most famous resorts in Italy - Rimini for 5 days (!), And the opportunity to travel to such historical and beautiful places as Bologna, Ravenna, Florence, Venice, Padua, Perugia and also San Marino. And, of course, I cannot fail to note the high organization of the trip itself thanks to our guide Petrash Irina. Despite her relatively young age, our guide constantly took care of us, tourists, both directly when traveling by bus, and when making certain excursions. At the same time, I admired the deep knowledge of the geographical, historical, economic features of the countries and cities along the tour route, which Irina Petrash owns. Personally, I am very grateful to our guide for the assistance provided in independently visiting a number of Italian cities in “step-by-step” proximity to Rimini: I found out the schedule of trains and buses for trips (unfortunately, I do not speak any of the foreign languages), negotiated with local tour companies for the selection excursions, etc., etc. In addition, I was a witness when, at the request of individual tourists, I carried out their acceptable accommodation in hotels, provided my personal phone for booking hotels in Lviv and railway. trains towards Zaporozhye and New Kakhovka. And in general, not without the active participation of Irina Petrash, a friendly atmosphere was observed in our tour group, the dissatisfaction of some tourists was smoothed out due to various emerging difficulties (for example, with a 7-hour delay in crossing the Ukrainian-Hungarian border). It remains to be hoped that on the next tour in 2020, our group will have the same guide as Irina Petrash (or maybe she?!).
Horizon Group once again apologizes for the inconvenience caused. The company made every effort to move you from the top three to the top four and did it in a couple of hours. ONCE AGAIN, WE EXTEND OUR APOLOGIES AND ALWAYS WARN TOURISTS THAT WE CANNOT GUARANTEE EVEN NORMAL CONDITIONS IN THE TROIKA IN EGYPT, THIS IS A UNIQUE BEAUTIFUL COUNTRY, BUT WITH ITS OWN nuances that a tourist does not always want to hear in Ukraine, resting on the budget, of course we are not justifies. We never abandon our tourists, we stay in touch day and night and do the best we can in each situation to make your vacation comfortable and wonderful, regardless of the budget. We apologize for your experiences.
Компания Горизонт Групп еще раз при носит свои извинения за причиненные неудобства. Компанией было приложено максимум усилий, чтобы переселить Вас с тройки,в четверку и сделали это за пару часов. Мы ЕЩЕ РАЗ ПРИ НОСИМ СВОИ ИЗВИНЕНИЯ И ВСЕГДА ПРЕДУПРЕЖДАЕМ ТУРИСТОВ, ЧТО НЕ МОЖЕМ ГАРАНТИРОВАТЬ ДАЖЕ НОРМАЛЬНЫЕ УСЛОВИЯ В ТРОЙКЕ В ЕГИПТЕ, ЭТО УНИКАЛЬНАЯ КРАСИВАЯ СТРАНА, НО СО СВОИМИ НЮАНСА, которые турист не всегда хочет услышать в Украине упираясь в бюджет, конечно нас это не оправдывает. Мы никогда не бросаем своих туристов, мы выходим на связь и днем и ночью и делаем максимум, что можна сделать в каждой конкретной ситуации, чтобы сделать отпуск комфортным и прекрасным независимо от бюджета. Приносим свои извинения за Ваши переживания.