Author:
Date of purchase: 24 june 2019 Written: 08 august 2019 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
From June 29 to July 6, 2019, he made a bus trip from the travel company "Accord-Tour" (Lviv) on the tour "In the rhythm of summer ... Rest on the Adriatic Sea of Italy". First of all, I would like to note the distinctive specifics of this tour, which includes both a vacation on the Adriatic Sea in one of the most famous resorts in Italy - Rimini for 5 days (!), And the opportunity to travel to such historical and beautiful places as Bologna, Ravenna, Florence, Venice, Padua, Perugia and also San Marino. And, of course, I cannot fail to note the high organization of the trip itself thanks to our guide Petrash Irina. Despite her relatively young age, our guide constantly took care of us, tourists, both directly when traveling by bus, and when making certain excursions. At the same time, I admired the deep knowledge of the geographical, historical, economic features of the countries and cities along the tour route, which Irina Petrash owns. Personally, I am very grateful to our guide for the assistance provided in independently visiting a number of Italian cities in “step-by-step” proximity to Rimini: I found out the schedule of trains and buses for trips (unfortunately, I do not speak any of the foreign languages), negotiated with local tour companies for the selection excursions, etc., etc. In addition, I was a witness when, at the request of individual tourists, I carried out their acceptable accommodation in hotels, provided my personal phone for booking hotels in Lviv and railway. trains towards Zaporozhye and New Kakhovka. And in general, not without the active participation of Irina Petrash, a friendly atmosphere was observed in our tour group, the dissatisfaction of some tourists was smoothed out due to various emerging difficulties (for example, with a 7-hour delay in crossing the Ukrainian-Hungarian border). It remains to be hoped that on the next tour in 2020, our group will have the same guide as Irina Petrash (or maybe she?!).
Hello. Since the opening of the company with us on pilots, for 5 years I have been using only the services of a travel agency. Director Anna and her managers are so attentive that I have never met such an approach anywhere else. I have already traveled half of Europe and I will travel the same amount with them. Perhaps the fact that you were sent to the site to study tours only says that there is now a huge selection of tour operators and trips. Personally, we ourselves study tours on the Accord website and then go to the travel salon and there we already make an order. Sincerely, Gregory
Здравствуйте. С момента открытия фирмы у нас на летчиках, уже 5 лет пользуюсь услугами только турсалона. Директор Анна и ее менеджеры настолько внимательны, что такого подхода я еще нигде не встрачал. Объездил уже пол Европы и еще столько же объезжу с ними. Возможно то, что вас отправили на сайт изучать туры, говорит только о том, что сейчас огромный выбор туроператоров и поездок. Лично мы сами изучаем на сайте Аккорда туры а потом идем в турсалон и там уже делаем заказ. С уважением, Григорий
Even though this is an old comment, I would still like to reply. A lot of people who come to us for a tour often do not know where to go. The beginning of the conversation usually goes like this: "I would like to go somewhere ..." Agree, very blurry. Our task is to identify the needs of the client, determine his requirements and wishes, and as a result, choose the right direction for recreation together. Countries, resorts, destinations, hotels - a huge number. Often, having talked in a general direction, we give the client a couple of sites, the same from Accord, which has not dozens, but hundreds of tours, so that a person can study for himself what he wants. Many get on the net themselves and explore destinations and hotels. Moreover, talking about tours by phone is not customary in our office, we always invite a potential traveler to our office to talk in a relaxed atmosphere and show everything that we can offer.
Fortunately, we have hundreds of satisfied customers who regularly, several times a year, go on vacation from our company. Too bad they don't have time to leave a good review of their trips.
Best regards, "TourSalon" employee, Alina
Хоть, это и давний комментарий, все равно, хотелось бы ответить. Очень многие люди, которые приходят к нам за туром, зачастую, совершенно не знают, куда поехать. Начало разговора, обычно, происходит так: "Мне бы куда-нибудь поехать..." Согласитесь, очень размыто. Наша задача выявить потребность клиента, определить его требования и пожелания, и в итоге правильно выбрать вместе направлением отдыха. Стран, курортов, направлений, отелей - огромное количество. Зачастую, пообщавшись в общем направлении, мы даем клиенту пару сайтов, того же у Аккорда, у которого не десятки, а сотни туров, чтобы человек для себя изучил, что же он хочет. Многие сами садятся в сеть и изучают направления и отели. Тем более, рассказывать о турах по телефону, у нас не принято в офисе, мы обязательно приглашаем потенциального путешественника к нам в офис, чтобы побеседовать в спокойной обстановке и показать все то, что мы можем предложить.
К счастью, у нас сотни довольных клиентов, которые регулярно, несколько раз в год ездят отдыхать от нашей компании. Жаль, что у них нет времени оставить хороший отзыв о своих поездках.
С уважением, сотрудник "ТурСалона", Алина