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Author:
Date of purchase: 07 july 2013 Written: 11 august 2013 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
Good afternoon! We went on a tour from 07/07/2013 to 07/22/2013. This was our first trip with the Accord and the impressions turned out to be contradictory. Organization of the tour: it all started with the fact that we were replaced by an escort. Instead of Oksana Tsyulyup, Markiyan Mysiv went with us. We cannot say that we were satisfied with it. And here's why: he did not know the route well and did not provide assistance when it was needed. Choosing between hotels in Kusadasi, we stopped at Albora, but on the very first day of our stay we regretted it (we attach a photo). The hotel is very, very old and has not been renovated for a long time. It’s unpleasant to be in the room - it’s dirty, there is a fungus in the shower, the furniture is old and shabby + when they settled in the room, they found other people’s dirty socks in it. In addition to the sea about 1.5 km. When we asked the escort why the information about the distance to the sea is not true, in response we heard that 200 m from the sea is by air, and the boorish “What can you do now?” We wanted to move and here our guide did not show his best side - he was clearly not interested in us doing this. As a result, in order to be heard, we had to call Lviv and talk with the manager of Accord, quarreling (the Turkish side demanded penalties (?!)), we were moved to another hotel with an additional charge - Flora, taking money for the transfer, though the night we did end up at Albora, where we had a “wonderful dinner” and slept on a sticky bed, which we later recalled as a nightmare. We can say that the rest in Turkey for us began only after the change of hotel. Flora is just a great place for 3 * + (heaven and earth compared to Albor): two swimming pools, very fresh and tasty food and excellent staff, a good room that was cleaned daily, its own beach, which can be reached within a 10-15 min., and take a shuttle bus. After a good rest in Kusadasi, we headed for Istanbul. Istanbul is an amazing city, it cannot fail to impress. But the escort, having given the group free time, could not explain in an accessible way how to get to the bus) The final point was the replacement of the hotel in Bulgaria: instead of Aqua, they gave us Avenue. Markian could not explain this substitution. This is how we got acquainted with the Accord. Of the pluses, we can note really experienced drivers, from whom every time, whether at customs or at a hotel, our escort drew knowledge. Sincere thanks to them!
P.S. Kusadasi itself is a well-groomed, beautiful resort town, where you would like to repeat your vacation because of the excellent nature, mild climate and good location for tourists who want to learn more about Turkey. We visited most of the excursions on our tour on our own, as we planned them ourselves (Efes, Izmir, a walk along the Bosphorus in Istanbul) or ordered from a local travel agency that is part of the Turkish network (Pamukkale, a boat trip, jeep safari, water park). It came out much cheaper! But in addition to the difference in cost, we received excursions without a stop in shopping centers “leather-textiles”, with lunch (which is not included in the price at Accord, namely, Pamukkale with a buffet lunch at a 5 * thermal hotel, where we they gave 1 hour for swimming in 3 thermal pools and 1 with ordinary fresh water; jeep safari - with lunch (grilled meat, vegetables, fruits); a boat trip was also with an excellent lunch (garnish, meat, vegetables, fruit).
Yeah! Not rest, but some kind of nonsense! They just didn’t see Hungary, the driver almost killed, the guide lost tourists, out of three days abroad - one is completely chaotic. In general, everything is in the style of Accord-Algol. Two acrobat brothers! I will always bypass these companies on the tenth road! My sister and her husband went with another, Kiev, company to Hungary, and the second time - throughout Europe. If not for her, I would have thought that bus tours are complete crap. It turns out crap only in the performance of Algol-Accord!
Да уж! Не отдых,а ерунда какая-то! Венгрию тольком не увидели, водитель чуть не убил, экскурсовод потерял туристов, из трёх дней за рубежом - один полностью сумбурный. Вообщем, всё в стиле Аккорд-Алголь. Два брата-акробата! Всегда буду обходить эти компании десятой дорогой! У меня сестра ездила с мужем с другой, киевской, фирмой и в Венгрию, и второй раз - по всей Европе. Если бы не она, так я бы так и думал что автобусные туры - полная лажа. Оказывается лажа только в исполнении Алголя-Аккорда!
Well, I still don’t agree with the commentary to my review, despite some inconsistencies, the tour went well more or less, especially since we had a lot of people with the Accord, and for 4 years of working with them I received only 4 Accord reviews that had some negative nuances. I can’t say anything about Algol, I didn’t work.
ну я все таки не согласна с комментарием к моему отзыву, не смотря на некоторые неувязки, тур прошел хорошо более-менее, тем более что с Аккордом ездило у нас очень много человек, и за 4 года работы с ними я получила на Аккорд только 4 отзыва которые имели некоторые негативные нюансы. Про Алголь ничего не могу сказать, не работала.
I still don’t understand why Toursalon is here and what is his merit? For receiving 25 euros commission from each tourist? Something you, comrade leader, do not express yourself clearly ...
Я так и не поняла к чему тут Турсалон и в чем его заслуга? За то что получил 25 евро комиссионных с каждого туриста? Что-то вы, товарищ руководитель, не ясно изъясняетесь...
And I don’t understand at all since when they write reviews on the travel agency website. Reviews are not about their work, but about the tours of tour operators. And rate yourself?
А мне совсем непонятно, с каких пор на сайте турагентства пишут себе отзывы. Отзывы не о своей работе, а о турах туроператоров. И ставят себе оценки???
In my opinion, this is a rough PR, dear moderators. I'd delete it ;-)
Как по-мне, так это грубый PR, уважаемые модераторы. Я б удалила ;-)