Travel agency review Аккорд-тур Туроператор (Lviv)

Still, the Accord Tour has professional escorts, verified

Author:
Date of purchase: 04 august 2017
Written: 19 august 2017
8.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

Since I myself didn’t climb out of Turpravda for several months before making a choice, purchasing a tour, I consider it my duty to share my impressions.

We bought a tour from "Akkordtour" - "Prague's First Love".

Although since March, reading reviews about this tour operator, I was sure that with someone with someone, but not with them. , not letting them on the bus , and about the technical condition of buses , and about hotels with bedbugs and shabby furniture . But it's time to buy a tour, and neither Algol nor Inkomartur has the date we need and the country we need (there is no such amount of negativity about them). Vacation dates for 3 workers can no longer be transferred, and even on the birthday of her husband they guessed. That's how the card lay down, that I had to go with the "Accord-tour". I was terribly worried so as not to ruin my vacation and my husband's birthday for my own money. But we were very lucky with the escort. When we received the info sheet with the surname of the attendant, of course, I immediately googled it, I didn’t see any negative reviews, but on the contrary, several positive ones, but still in 2009, i.e. I realized that a person has been working as a guide for a long time, already inspired some hope, somehow relieved before the trip.

In general, with Taras Khrapko, we did not have any failures on the tour. Everything was clear, coordinated, organized. We managed to transfer from the railway station to Terminal A, drove up, and Taras already called us, clarified where we were. Almost all the way to Krakow on the first day, he told the history of the ancient and modern of those places through which we pass. Encyclopedic knowledge, very beautiful Ukrainian literary speech, talks tirelessly for hours. We were just amazed at how much you can remember. He is very well versed in the infrastructure of the countries in which he was, he made sanitary stops where there are free toilets, he tells you where it is better to change money, where to eat, in Prague how, what transport to get to. In addition to professional qualities, it is clear that this is a decent intelligent person, it is felt that he is responsible for every tourist (there were such extreme moments in which this manifested itself, I don’t want to delve into the nuances)

To be honest, I was not going to buy optional excursions from them. Even before the trip, on the website http://prague-tour.info/excursion/ (this is a Prague travel agency for Russian-speaking tourists, located in the center, on Panska st. 6), I looked through the excursions, there prices are an order of magnitude lower than according to the Accord- tour. Well, for example, Dresden here is 24 euros, at the Accord -38, Karlovy Vary - here is 23 euros, at the Accord -30. And if you take a package of 3 excursions, then even less. And for 3 people, this is up to 100 euros savings for a family per trip. But Taras so disposed to himself. There was no obsession, as they wrote in the reviews about the accompanying people, “the main thing is to sell optional excursions.” I handed out leaflets with a list of excursions, who wanted to go on what excursions, put a tick. He did not strain or persuade anyone, he simply told in detail about each. On the first day, we didn’t sign up anywhere, we planned it ourselves, but then we thought, we thought: our guide suits us, the bus suits us, the company on the bus too. It is not known how it will be in another place and they took as many as 4 electives: Dresden, Karlovy Vary, Cesky Krumlov, Saxon Switzerland. So the profit that the company has earned from us is the merit of the accompanying person only.

Now about hotels. There were no bedbugs for sure.

First night in the Krakow region (15 km outside the city). Hotel Ferro Express 3 *, an excellent hotel, according to our standards, it is also 4 *. It can be seen that it was recently built, most likely for the euro 2012 in Poland.

We had a two-room suite for 3 people, with two bathrooms, in one room a double bed, in the other 2 single beds. Plasma TV. Breakfast buffet, more or less normal.

4 days in Prague lived in the Hotel Juno 3 * here, of course, an order of magnitude lower than the conditions, a 14-storey building, probably buildings of the Soviet period, minimum comfort, a small TV box, but it worked, and immediately tuned to a Russian-language program, clean, new furniture , towels were changed every day and for some reason the beds were remade for us. The main thing here is that it is located near the center, take the metro for 15 minutes (metro station Strashnitskaya) in a residential area (where food prices in stores are much lower than in the center where tourists teem). There are two large BILLA stores, open until 21-00 and a Tesko hypermarket, this one is generally until 24-00 (no need to waste precious time during the day). Prices pleasantly surprised with discounts on clothes.

But, just in this hotel, there was a negative, the only one for the whole trip was food. For me personally spoiled the impression. Buffet of low quality cheap food. Large assortment of beautifully laid out synthetic fast food food. I’ll make a reservation right away, I have health problems: remote bile + pancreatitis. At home, I eat everything, both fried and fatty, if only without chemical additives, dyes, flavors. Instead of butter, there is a spread. Sausages of the same composition. Soup type - frozen vegetables filled with boiling water, not even boiled, also peppered. Tea, coffee, too, some kind of burda from a vat. When on the 3rd day I already started to twist, I decided not to eat anything, just drink milk, there was coffee in jugs. Yeah, so it turned out, the powder dissolved in water, they didn’t even bother to boil it. It would suit me more, as some reviews criticized “like in a soviet canteen” - porridge is simple, but natural, with a natural piece of butter and meat and no frills. But 80% of tourists would probably disagree with such a statement. Moreover, Germans, Poles, Chinese, and Russians ate in the same room with us. This was not the case, as in some reviews it was written, “the Germans ate in another hall, they served completely different food, but we were not allowed to go there.” Ukrainians were not forced to leave their bags at the entrance, so that, God forbid, they would not put a sandwich in, as they wrote about hotels in Budapest. The sign at the entrance was “do not take out of the hall”, but no one followed this. So we did not feel like representatives of a third world country.

On the way back, the last night we stayed at Hotel Azalia 3*, also in the vicinity of Krakow, the same new, classy hotel, with good quality food.

In general, I think that the trip did not disappoint us, we received a lot of impressions, the guides were interesting, I was especially impressed by the Herald in Dresden, a passionate person, it is clear that he enjoys his work, and not just earns money. He expresses his attitude to the past and present of Germany, and this is interesting to hear, not from politicians, but from ordinary citizens. I was surprised how much he knows about Ukraine, not only about cities, but also about historical and cultural monuments in them.

I would like to wish Accord Tour not only to reap the fruits of more than 10 years of work to conquer the Ukrainian tourism market, to remove negative reviews from its website, but to analyze and respond, because competitors will step on their heels, people want to receive decent quality services for their money.




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