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Author:
Date of purchase: 30 may 2019 Written: 13 august 2019 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
I was on tour from Accord for the second time, I am writing a second review. Traveled from August 3 to 10, 2019, tour "Barcelona Sunny Kiss ...". Guide - Katerina Malovana.
People, I am writing for the second time - an extreme and budget tour, for stress-resistant and organized people! Well, at least plan your vacation a little on your own, read about interesting places in cities, about the shortcomings of bus tours, about the rules of the Accord - they openly write them on the official website! Well, why again a bunch of people go on a tour like in Egypt with the conditions of SUPER OL IN ??? Yes, it is not clear whether the tour will be or not, how long the tour lasts, how long it takes to travel, tours can be canceled or rescheduled, and so on. There were a lot of girls who got expensive dresses and beautiful shoes, wanted to take a selfie for Instagram and did not understand that the conditions would be difficult.
As for tour details:
Hotels - C grades, rooms are normal (some were expecting cooler), breakfasts are modest, a couple of hotels were good
The guide and drivers - gold drivers, were silent and did everything clearly on the clock. Arrived and left on time, fulfilled all requests. I can't complain. The guide was not rude, she knew everything clearly, even when she was frankly rude and rude, if she missed something, she apologized and never threw a tantrum. She always helped and suggested information on cities and customs in them. Did not impose paid excursions. They could be signed up at any time or canceled. I monitored the issue with the tour package - from May to August, tour packages were not mandatory more than once. I didn't take it.
Cities are awesome! When you arrive, you forget about the long road)
Dybilny surprises about which I have never heard in reviews and have not encountered personally:
- the tour program clearly states what you will see during the tour (paid or free). But the local guide takes you where he wants to go or may miss some sight. Local guides do what they want, then turn back
- they were supposed to arrive at one hotel at one in the morning, they arrived at about three due to repairs on the road. The hotel is closed!!! Tightly! The guide began to call everyone in a row - no one knows anything. We slept on the bus until 5 in the morning until the guard came out and said that the phone numbers were wrong and let us into the rooms
- due to this, the tour of the Swiss Riviera was canceled and the tourists were furious, sacrificing this time to save the rest of the tour
I stayed with my mind:
- the tour is difficult, but it was worth it. I was on a train to Lviv with three pensioners who rode 5 times and squealed with delight. And every time they go for two weeks (how they stand up is a mystery to me) And 20-year-olds after such tours fall into hysterics and roll vicious reviews! There were many people with me on the tour who travel often, are aware of all the shortcomings, but are still satisfied. One lady went 10 (10, Karl!) times, agreed that the company is worse every year, but still happy.
If you want comfort and stability - travel on your own or in an all-in. But Accord is not hell on earth. You're out of luck - but hundreds of other people are lucky
Yes, this is their usual practice! We were in exactly the same situation with the same hotel back in October last year! And TPG does such feints not only with Egypt, but also with Turkey, and with Georgia, and with other countries! Read reviews of these scammers!
Да это их обычная практика! В точно такой же ситуации с тем же отелем побывали и мы еще в октябре прошлого года! И такие финты ТPG проделывает не только с Египтом, но и с Турцией, и с Грузией, и с другими странами! Почитайте отзывы об этих аферистах!
This is a common practice of this under-office. On every banner in the city with TPG advertising, I want to hang another banner below - SCAM.
Это обычная практика этой недоконторы. На каждом банере в городе с рекламой ТПГ хочется внизу повесить еще банер - АФЕРИСТЫ.
This is a common practice of this under-office. On every banner in the city with TPG advertising, I want to hang another banner below - SCAM.
Это обычная практика этой недоконторы. На каждом банере в городе с рекламой ТПГ хочется внизу повесить еще банер - АФЕРИСТЫ.
Karina, good afternoon!
We have carefully read your feedback and inform you:
Unfortunately, there was a resale at the Hilton Sharks Bay Resort hotel and you were accommodated in the Continental Plaza Beach Resort 5 * hotel from 12.04 to 14.04.
Regarding the hotel, please note that during the high season, resales (overbooking) are possible, which does not depend on either the operator or the agency, unfortunately.
According to the agency agreement:
2.3. If it is impossible to accommodate tourists in pre-booked hotels, other accommodation facilities, the Tour Operator has the right to accommodate tourists in a hotel of the same category without imposing additional costs on the agent / tourists.
04/14/2019 You were moved to the hotel according to the reservation of the Hilton Sharks Bay Resort
We sincerely regret the inconvenience caused and, as compensation, we offer you an excursion and an upgrade of the room for your next trip to Egypt.
In the hope of fruitful cooperation, with respect, Travel Professional Group!
Карина, добрый день!
Мы внимательно ознакомились с Вашим отзывом и сообщаем:
К сожалению в отеле Hilton Sharks Bay Resort произошла перепродажа и Вас с 12.04 по 14.04 поселили в отель Continental Plaza Beach Resort 5*.
По поводу отеля обращаем внимание, в высокий сезон возможны перепродажи (овербукинг) что не зависит ни оператора, ни от агентства, к сожалению.
Согласно агентсткого договора:
2.3.В случае невозможности размещения туристов в предварительно забронированных отелях, других объектах размещения, Туроператор имеет право разместить туристов в отеле той же категории без возложения дополнительных расходов на агента / туристов.
14.04.2019 Вас переселили в отель согласно бронировке Hilton Sharks Bay Resort
Искренне сожалеем о причиненных неудобствах и в качестве компенсации предлагаем Вам на следующую поездку в Египет экскурсию и апгрейд номера.
В надежде на плодотворное сотрудничество, с уважением, Travel Professional Group!
Karina, good afternoon!
We have carefully read your feedback and inform you:
Unfortunately, there was a resale at the Hilton Sharks Bay Resort hotel and you were accommodated in the Continental Plaza Beach Resort 5 * hotel from 12.04 to 14.04.
Regarding the hotel, please note that during the high season, resales (overbooking) are possible, which does not depend on either the operator or the agency, unfortunately.
According to the agency agreement:
2.3. If it is impossible to accommodate tourists in pre-booked hotels, other accommodation facilities, the Tour Operator has the right to accommodate tourists in a hotel of the same category without imposing additional costs on the agent / tourists.
04/14/2019 You were moved to the hotel according to the reservation of the Hilton Sharks Bay Resort
We sincerely regret the inconvenience caused and, as compensation, we offer you an excursion and an upgrade of the room for your next trip to Egypt.
In the hope of fruitful cooperation, with respect, Travel Professional Group!
Карина, добрый день!
Мы внимательно ознакомились с Вашим отзывом и сообщаем:
К сожалению в отеле Hilton Sharks Bay Resort произошла перепродажа и Вас с 12.04 по 14.04 поселили в отель Continental Plaza Beach Resort 5*.
По поводу отеля обращаем внимание, в высокий сезон возможны перепродажи (овербукинг) что не зависит ни оператора, ни от агентства, к сожалению.
Согласно агентсткого договора:
2.3.В случае невозможности размещения туристов в предварительно забронированных отелях, других объектах размещения, Туроператор имеет право разместить туристов в отеле той же категории без возложения дополнительных расходов на агента / туристов.
14.04.2019 Вас переселили в отель согласно бронировке Hilton Sharks Bay Resort
Искренне сожалеем о причиненных неудобствах и в качестве компенсации предлагаем Вам на следующую поездку в Египет экскурсию и апгрейд номера.
В надежде на плодотворное сотрудничество, с уважением, Travel Professional Group!