Travel agency review Аккорд-тур Туроператор (Lviv)

Thank you for staying alive, route 101 went into a ditch

Author:
Date of purchase: 17 august 2018
Written: 22 august 2018
1.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

Dear tourists, I want to warn, ask, I beg! DO NOT BUY TOURS IN ACCORD-tour - this is not just a review - this is a cry from the heart! I'll tell you in order! We with girls and friends 26 people bought the tour "Hungarian Csardas" and Accord for 17. 0-19. 08! We bought on the same day to be on the same bus. Documents came to everyone with seats on one route 966! When we arrived at terminal A, we were seated silently without consent! 14 people on the bus on route 966, 12 on route 101 - this is a different bus (not for places of people according to documents) to the rear seats! The guide didn't even want to say why! It was route 101 that was fatal - the driver failed and flew into a ditch in Poland! My 12 acquaintances, friends! When one of the girls called back and said "WE had an accident, I'm alive, but I don't see everyone, there are victims" - everything turned cold inside me! I stopped our bus - I told the guide and drivers and asked to return the tour, but the guide said - the police and the ambulance will figure it out - we have a route! The girls were taken to a hospital in Poland, they didn’t find one (((((As it turned out - she died (((((((((((Accord is silent - like the carrier is guilty of everything, they have nothing to do with it! The carrier, as he also said at the border - did not know the route and did not see a sharp turn (everything is in tsn for 18. -19. 08), the insurance company "Providna" is avoiding payments to the victims! Now some of them have returned home, one girl has had an operation, 3 are waiting for an operation! We collect money on our own and have involved lawyers in resolving issues with the insurance! I don't know how it will end! We will file a lawsuit to revoke a license, but in our bureaucratic country it is very difficult! We all need to refuse ACCORD services! For guides, the state of the bus, I am silent. I just thank God that I'm alive!!!




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