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Author:
Date of purchase: 16 august 2019 Written: 31 january 2020 |
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Travel agency: Аккорд-тур Туроператор (Lviv) Service type: экскурсионный тур |
The story was happy with the day. Started in the middle of 2018. Tour around the lands of the Baltic + Stockholm: we didn’t get ahead of the start of the tour, we agreed on the best alternative, there was nowhere to go, but we discussed the delay in the exit. d. We spent another day of sightseeing, so, as if the bus had broken down, and before us, it was poured from Lviv, we were checking for 13 years.
They screeched and went far away. I didn’t write any filthy word anywhere and didn’t say it, but Accord is “gods”.
2019. Under the action of early booking, I am booking 2 tours to Kiev (Amsterdam, Dresden, Berlin). We come across a guide like Mar'yana Krup'yak. It was written anywhere, whether you want it or not, give us 15€ each to Wroclaw.
The front months were empty, there are 4 first rows, and the girl tried to trade them. One sold for 15 €, one for 10 € viddala without cost)
On the route, she was constantly on the excursion. .In the group there were all decent people, miracles and wonderful professional waters and such a supervising bacheled first. , spun, spun, and nothing like that and did not call. Vibatchte, in me a child with special needs (invalid), these pennies do not fall from the sky.
Another tour, which I booked, I paid for it in Zhovtni buv on the serpen) Nice, Monaco, Barcelona). I don’t know what to do on my date. I’m clearing with the agent, but I stumbled at the “black list” (oh, Maryanka, oh well done, I know that they threatened me about those that I should tell the office about everything, starting from the illegal collection of coins, virishila get ahead of the situation and swayed the bullshit on me). "According to gods!!!!" were for me at that hour. But everything was small, not like that, as I guessed. I took off the bones after 2 !!!! єrnіy skhodintsі and everything at the Accord is super.
I didn’t write in any way, but it’s an hour to tell the truth, it’s more than enough to be so naive, like if I was bula (from the drive of “Accordi-gods” they smashed their eyes.
I came across this travel agency when I was about to go on holiday to Turkey. We came to the office, we think we’ll talk now, they’ll tell us everything ... As soon as we sat down, we decided to tell how we see our vacation, what they would advise us .. and then the phrase of this Dmitry: “You sit for a while, I’ll finish the contract” . Well, we think okay. Let's wait 5 minutes. We sat for 20 minutes, leafing through magazines and booklets. And he’s still sitting in his computer and it’s as if we don’t exist at all. Then he began to move, something to click there, to pick up. In general, no attention, no communication skills, no initiative, no interest in clients. This annoyed me very much and I understood that he did not need clients. She turned around and left.
So think 100 times before you waste your precious time.
Я столкнулась с этим туристическим агентством, когда собиралась поехать отдыхать в Турцию. Мы пришли в офис, думаем, сейчас пообщаемся,нам всё расскажут... Как только сели, решили рассказать, как мы видим свой отдых, что нам посоветуют.. и тут фраза этого ж Дмитрия:"Вы пока посидите, я договор допишу". Ну думаем, ладно. 5 минут подождем. Минут 20 сидели, листали журналы, буклеты. А он всё сидит в своем компе и как будто нас вообще нету. Потом уже начал шевелиться, что то там клацать, подбирать. Вобщем, внимания никакого, никакой коммуникабельности, инициативы, никакого интереса к клиентам. Меня это очень раздражало и я так поняла, что ему клиенты не нужны. Развернулась, и ушла.
Так что 100 раз подумайте, прежде чем тратить свое драгоценное время.