Travel agency review Аккорд-тур Туроператор (Lviv)

lost hopes

Author:
Date of purchase: 23 july 2019
Written: 05 october 2019
3.0
Travel agency: Аккорд-тур Туроператор (Lviv)
Service type: экскурсионный тур

I bought the tour "Shine of Turkish Lights" with the hope of visiting Istanbul with a departure on October 13 from Lviv. And on October 3, information comes that this tour will not take place. Instead, they offered tours that were in July (when this one was purchased, they were much cheaper). Naturally, compensation for the damage (bought tickets to Chernivtsi) no one thought to offer. Apologizing is also not in their rules. What can I say? - Do not contact this travel agency - the concept of "guaranteed tours" does not exist for them.




Comments (10) leave a comment
Show other comments …
аватар svet7788
svet7788

This is the style of work of the Accord, kusa tours from which a couple are then packed and of course to the detriment of tourists! Company Pts dishonorable, managers are stupid and arrogant! We were also deceived, the money was returned in two weeks. I will never deal with these scammers again - Accord Tour!!

Sun, 06 Oct 2019, 09:46
аватар babol
babol

Yeah! We won't have any more contact with them.

Sun, 06 Oct 2019, 14:42
аватар babol
babol

Yeah! We won't have any more contact with them.

Sun, 06 Oct 2019, 17:42
аватар liliaiv
liliaiv

For the failed in July this year. the tour to the Baltic States returned the money to me in full on the same day, because. when booking, I had an agreement with the travel agent for an immediate refund. Thus, the travel agency returned my own money to me, and then recovered it from the Accord. I recommend everyone to do this, if you already decide on a trip on the principle of "lucky - no luck."

Wed, 09 Oct 2019, 11:46
аватар liliaiv
liliaiv

For the failed in July this year. the tour to the Baltic States returned the money to me in full on the same day, because. when booking, I had an agreement with the travel agent for an immediate refund. Thus, the travel agency returned my own money to me, and then recovered it from the Accord. I recommend everyone to do this, if you already decide on a trip on the principle of "lucky - no luck."

Wed, 09 Oct 2019, 14:46
аватар