Travel agency review Алголь Туроператор (Lviv)

Rudeness and irresponsibility

Author:

Date of purchase: 03 april 2013
Written: 03 april 2013

1.0

Travel agency: Алголь Туроператор (Lviv)
Service type: экскурсионный тур

We have a departure from Lviv to Slovakia tomorrow, the documents were handed over at the end of February.

Today I need to leave for Lviv from Kyiv, I call to find out about a visa - they say that we will find out about this only on the bus. Passports with visas from another person, when asked to give his phone number in a frankly boorish tone, they say "we will not give it."

Those. if suddenly a visa is not given, it turns out that we went to Lviv in vain.

I will never go with them again.

Comments (1) leave a comment

algol

Good afternoon, balloon.

Mi yak tour operator spіvpratsyuєmo s travel agent and be-yaku special information, pov'yazanu z tourist, we can only tell agents. Zokrema is worth it. If a tourist wants to know information about his visa, he will need to contact his travel agent, who can always take the relevant information to our manager.
Our representatives at the consulates, when issuing passports, constantly check the validity of the visa. Therefore, in the absence of an ignorance, we are negligently providing such information to travel agents.
Even though they spoke to you indifferently, it’s obligatory to open up.

I ask you again for the lack of hands, and I’m afraid that the trip went far for you!

With respect,
t/o "Algol"

Thu, 04 Apr 2013, 13:02

Travel agency review Алголь Туроператор (Lviv)

Rudeness and irresponsibility

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