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Travel agency review Алголь Туроператор (Lviv)

Czech tandem: Prague + Dresden

Author:
Date of purchase: 10 july 2013
Written: 16 september 2013
8.0
Travel agency: Алголь Туроператор (Lviv)
Service type: пакетный тур

Just yesterday we returned from the tour "Czech tandem Prague + Dresden" 10-15.09.2013. It was my first trip with Algol. In general, the impressions were great. We had a wonderful escort Elena Mokrik. According to the program and the time under her organization, everything was clear! They didn’t stay anywhere, they always left on time and arrived at the designated excursion places. I was also pleased that every day we returned to the hotel not very late, we felt comfortable, slept well. There was also a wonderful comfortable bus. But there were some shortcomings: I don’t know, maybe from the side of the escort or the organizers.

1) Check-in at the hotel on the first day was late (not as indicated in the program and info sheet). Although logically, this option, as it turned out, was also not bad.

2) Tour guide in Cesky Krumlov.

Firstly, she did not speak Russian well. We even approached her to clarify something, ask again, but she could ignore (not answer), probably due to the fact that she does not speak Russian well.

Secondly, she led a tour of the city without a loudspeaker. And this already reduces the attention and interest of tourists by 50%, since the group is not small. Also at the beginning of the tour, before entering the central part of the city, we stopped near the map, on which the guide showed us our route and told the story. But she stood with her back to the group (clearly spoke without a loudspeaker) and again nothing was heard! It's a pity, since the city itself is sooooooooo beautiful with a beautiful fortress (the impression is indescribable, you need to see it!).

But I hope it gets fixed. After all, we did not go with you for the last time, that's for sure !!!

Thank you for your stay and experience!




Comments (2) leave a comment
аватар christallo
christallo

Thanks to the travel agency "Rest for all 100" for the excursion to Dikanka for the Christmas holidays on January 5, 2017. We got a lot of pleasure from a wonderful stay in Gogolevo and participation in Christmas carols singing carols). And in the Velykobudishchensky Wedding Museum, the museum guide (unfortunately, I did not remember her name) organized the whole group
to participate in the wedding ceremony. And there was a lot of informative, and they laughed a lot.
Surprised by the contingent of the participants of the tour. I thought that the bus would be filled with the same aunts as me. And 80% of the tourists turned out to be young, pleasant, listening people, and 60% were males. And who says that we have bad youth. Not true!
A pleasant surprise at the end of the trip when the guide announced bonuses from
companies for the next tour. Let's see if the company keeps its word.
The bus is comfortable, timely delivery, polite driver.
The only fly in the ointment was our guide Olga Ivanovna, starting from the stupid seating of the tourists at the beginning of the trip and ending with the monotonous, unemotional, soporific story of anyhow throughout the trip. It seemed that she specifically wants to put us to sleep and then sleep herself. I wonder if the company somehow checks the quality of the work of their employees? Now, if we take vouchers here, we will definitely ask if Olga Ivanovna will again lull us to sleep,
By the way, in Gogolevo they advertised an excursion to them from May to August,
the name is something like "Night of Gogol". It is held at night, when the heroes of Gogol's stories will meet sightseers in the manor park. It would be interesting to participate.
Conclusion: the trip was a success. Thanks to my friend's daughter Natasha for
that she found us such a trip and encouraged us to participate in it.
I wish the company prosperity and good employees (by the way, I talked with very pleasant young employees in the office)
Boyko Ekaterina.

Sun, 07 Jan 2018, 09:33
аватар christallo
christallo

Thanks to the travel agency "Rest for all 100" for the excursion to Dikanka for the Christmas holidays on January 5, 2017. We got a lot of pleasure from a wonderful stay in Gogolevo and participation in Christmas carols singing carols). And in the Velykobudishchensky Wedding Museum, the museum guide (unfortunately, I did not remember her name) organized the whole group
to participate in the wedding ceremony. And there was a lot of informative, and they laughed a lot.
Surprised by the contingent of the participants of the tour. I thought that the bus would be filled with the same aunts as me. And 80% of the tourists turned out to be young, pleasant, listening people, and 60% were males. And who says that we have bad youth. Not true!
A pleasant surprise at the end of the trip when the guide announced bonuses from
companies for the next tour. Let's see if the company keeps its word.
The bus is comfortable, timely delivery, polite driver.
The only fly in the ointment was our guide Olga Ivanovna, starting from the stupid seating of the tourists at the beginning of the trip and ending with the monotonous, unemotional, soporific story of anyhow throughout the trip. It seemed that she specifically wants to put us to sleep and then sleep herself. I wonder if the company somehow checks the quality of the work of their employees? Now, if we take vouchers here, we will definitely ask if Olga Ivanovna will again lull us to sleep,
By the way, in Gogolevo they advertised an excursion to them from May to August,
the name is something like "Night of Gogol". It is held at night, when the heroes of Gogol's stories will meet sightseers in the manor park. It would be interesting to participate.
Conclusion: the trip was a success. Thanks to my friend's daughter Natasha for
that she found us such a trip and encouraged us to participate in it. I wish the company prosperity and good employees (by the way, I talked with very pleasant young employees in the office)
Boyko Ekaterina.

Sun, 07 Jan 2018, 11:33
аватар