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Travel agency review Алголь Туроператор (Lviv)

Dotik to Paris

Author:
Date of purchase: 22 july 2013
Written: 29 july 2013
5.0
Travel agency: Алголь Туроператор (Lviv)
Service type: экскурсионный тур

Which fate did I first serve as servants of the firm Algol (tour "Dotik to Paris"). If the guide’s incompetence was not blamed (prote correct professionalism was demonstrated by the guide from Prague), but from the well-earned earnings on the company’s excursions, it was necessary to pay respect: moreover, the prices paid by us were in the basement (Versailles - 15 euros, and 30, the Louvre is 11 euros, and we are 14 euros), so the tickets were overdue (a boat on the Seine). Vіdnosno vodіїv, then їm okreme dyakuyu. Hotels - there are no complaints about hotels. An hour of sanitary teeth was not worthy of the shards, not really getting in and eating, and speeding up the WC, and you could still buy at the bag for 15 khvilin. At the end of the trip, an experiment (in a letter form) was carried out, but we doubt that our thought would be insured, for the very sake of singing, they lied to remove the hostility from the comments.




Comments (2) leave a comment
аватар svitlanatour
svitlanatour

Hello! Thanks for the feedback.

Due to the sharp deterioration of weather conditions in Kyiv (gusts of wind, blizzards, snowfall, ice), we could not risk the health and lives of passengers. Buses in Kyiv and the region did not go, the roads were blocked (the route we had to go was unpaved). It was decided to return the money for the rental of transport (according to the calculation of the tour) on this day + moral compensation - a total of 7,000 UAH. Teachers were immediately asked to use these funds for entrance tickets to the Kyiv Museum.
Nobody "threw" children, our guide met them, and conducted a tour of Kiev. The children were delighted, and moreover, we were thanked.

Once again, in case of force majeure, we resolved the situation and immediately returned the funds for transport.
Thank you.

Wed, 20 Dec 2017, 17:28
аватар Marina_Volnovakha
Marina_Volnovakha

Our children left on the 18th at 16-00. You knew about it. The weather in Kyiv was already getting worse and you could inform us about the cancellation of the tour before the departure of our children from Volnovakha. What are you talking about, what kind of money. The life and health of children are the leading values ​​of parents. DROPPED, DROPPED, LEFT. How else to describe. You were sitting in a warm room and did not think at all about the children who had been outside since 6 in the morning under such terrible weather conditions as you described, waiting for the promised excursion. In our group there were children from the age of 10, whose parents let go on a long trip for the first time, believing in your colorful promises. What kind of moral compensation are we talking about if your GUIDE IN THE CHILDREN SENDS TEACHERS TO MATCH. And what kind of ploy are we talking about. We in our small town are all, to put it mildly, shocked by your "provided services" Once again I write: DO NOT CONTACT WITH THIS AND SCAM.

Wed, 20 Dec 2017, 18:55
аватар svitlanatour
svitlanatour

Hello! Thanks for the feedback.

Due to the sharp deterioration of weather conditions in Kyiv (gusts of wind, blizzards, snowfall, ice), we could not risk the health and lives of passengers. Buses in Kyiv and the region did not go, the roads were blocked (the route we needed to go was unpaved). It was decided to return the money for the rental of transport (according to the calculation of the tour) on this day + moral compensation - a total of 7,000 UAH. Teachers were immediately asked to use these funds for entrance tickets to the Kyiv Museum.
Nobody "threw" children, our guide met them and conducted a tour of Kiev. The children were delighted, and moreover, we were thanked.

Once again, in case of force majeure, we resolved the situation and immediately returned the funds for transport.
Thank you.

Wed, 20 Dec 2017, 19:28
аватар Marina_Volnovakha
Marina_Volnovakha

Our children left on the 18th at 16-00. You knew about it. The weather in Kyiv was already getting worse and you could inform us about the cancellation of the tour before the departure of our children from Volnovakha. What are you talking about, what kind of money. The life and health of children are the leading values ​​of parents. DROPPED, DROPPED, LEFT. How else to describe. You were sitting in a warm room and did not think at all about the children who had been outside since 6 in the morning under such terrible weather conditions as you described, waiting for the promised excursion. In our group there were children from the age of 10, whose parents let go on a long trip for the first time, believing in your colorful promises. What kind of moral compensation are we talking about if your GUIDE IN THE CHILDREN SENDS TEACHERS TO MATCH. And what kind of ploy are we talking about. We in our small town are all, to put it mildly, shocked by your "provided services" Once again I write: DO NOT DEAL WITH THIS AND SCAM.

Wed, 20 Dec 2017, 20:55
аватар