Date of purchase: 27 october 2012 Written: 03 november 2012
2.0
Travel agency: Алголь Туроператор (Lviv) Service type: экскурсионный тур
This is not the first time on a bus tour, but SUCH service should still be looked for !!! The drivers are boors (on the remark that it was cold in the cabin and blowing over their heads, it was said that this could not be! And on the offer to go check it myself, they offered me to drive the bus!), The drivers also do not know the route ( from Lviv to Krakow they got lost! in Prague for the whole day they also could not find out the way to the singing fountains, as a result, we were late for the performance!), sanitary stops along the way were not particularly included in the drivers’ plans (you had to ask for this, and then they for some time they passed stops with toilets, explaining that they were looking for where there were more booths! 10 minutes were given for the toilet (despite the fact that the group was up to 40 people and most of them were children!), there were no bags for garbage on the bus (this is our concern with you, vacationing citizens, where to put the garbage!), And separately about the driving style of these masters: you need to be careful with every braking - there is a chance to fly out of the seat!
Well, the final!!! In Vienna, we were taken to a cafe to eat. We had to return to the bus on our own. We were given a map of the city, but it is not so easy to navigate in a completely unfamiliar city. Several people were late (not for an hour and a half! But for 20 minutes). I was told that if after 10 minutes. If they don't come, they will have to leave us in Vienna, and we will get to Ukraine ourselves!!! So, when a driver gets lost (who, by the way, is at work! And receives a salary from the money that we pay!), then this is nothing, it happens! But the tourists could not quickly find their bearings in a strange city - what irresponsible !!! let's leave them in a foreign country so they know how to be late!!!
No, not near the Vienna Opera! We saw the Vienna Opera only from the bus window, passing by! And the driver who carries a group of tourists and does not know the way, is he a professional?! No one even thought to apologize for the fact that we traveled 12 hours from Lviv to Krakow, ran (in the literal sense of the word) to "Fountains", etc.! We are talking about the level of service, about the attitude towards tourists on a trip with this travel agency!
Нет, не возле Венской оперы! Венскую оперу мы видели только из окна автобуса, проезжая мимо!А водитель, который везёт группу туристов и не знает дороги, это профессионал?! Никто даже не подумал извиниться за то, что мы от Львова до Кракова ехали 12 часов, бежали ( в прямом смысле слова) на "Фонтаны" и т.д.! Речь идёт об уровне обслуживания, об отношении к туристам в поездке с данной турфирмой!
the road is selyavi, you can’t guess here ... you can get stuck in a traffic jam, and the customs are capricious. Try other tour agencies, but judging by the forums there is also roulette
дорога - это селяви,тут не угадаешь...можно и в пробку встрять,да и таможня капризная.Попробуйте другие тур агентства,но судя по форумам там тоже рулетка
interesting, did they gather all the tourists near the Vienna Opera? The fact is that you need to be a mug not to find this building in Vienna.)))
интересно,а собирали всех туристов возле Венской оперы?дело в том что нужно быть лопухом,чтобы не найти это здание в Вене.)))
No, not near the Vienna Opera! We saw the Vienna Opera only from the bus window, passing by! And the driver who carries a group of tourists and does not know the way, is he a professional?! No one even thought to apologize for the fact that we traveled 12 hours from Lviv to Krakow, ran (in the literal sense of the word) to "Fountains", etc.! We are talking about the level of service, about the attitude towards tourists on a trip with this travel agency!
Нет, не возле Венской оперы! Венскую оперу мы видели только из окна автобуса, проезжая мимо!А водитель, который везёт группу туристов и не знает дороги, это профессионал?! Никто даже не подумал извиниться за то, что мы от Львова до Кракова ехали 12 часов, бежали ( в прямом смысле слова) на "Фонтаны" и т.д.! Речь идёт об уровне обслуживания, об отношении к туристам в поездке с данной турфирмой!
the road is selyavi, you can’t guess here ... you can get stuck in a traffic jam, and the customs are capricious. Try other tour agencies, but judging by the forums there is also roulette
дорога - это селяви,тут не угадаешь...можно и в пробку встрять,да и таможня капризная.Попробуйте другие тур агентства,но судя по форумам там тоже рулетка