|
Author:
Date of purchase: 20 september 2018 Written: 24 september 2018 |
|
Travel agency: Анга Тревел (Kyiv) Service type: экскурсионный тур |
Hello. Sorry, but it's just not possible to be silent. Firstly: the driver - when he was taking us on vacation, turned the wrong way and drove us like a load of 200. . . potatoes are transported more carefully than we were taken on vacation. We arrived in the morning and immediately after an hour and a half went on a tour. . . The question is how a person who has been driving for 12 hours, and even at night, can rest in an hour and a half. . . and right there on the first excursion the adventures began (ask the curator of ours, Irina, for more details). Please - do not save on staff, two drivers should go on such a road. As we drove back, the entire minibus sat on pins and needles, because the driver fell asleep at the wheel 3 times. . . . my whole life flashed before my eyes. . . when everyone started to panic, one guy suggested that Irina sit next to the driver to have a conversation with him so that he would no longer fall asleep at the wheel, but no, this is not possible. . . . because the curator of the group wants to sleep more comfortably in two seats. . . . she stretched, and said "yes, how much is left to go to Zhitomir" and went to bed further. . .. I'm sorry, but there was a 4-year-old child in the minibus, the people were elderly, and even in youth the heart did not see. . . all the people sat and prayed to God that they would at least get there alive. . . With all that, Irina reported that the driver is not from your company - how can you send a person who does not know where to go, because on the way back, people in the minibus showed the map on the phone to the driver where to go, otherwise they realized that we were eating right, only when I saw the Kalush-Lviv bus in front of us, before that they didn’t even understand where they were taking us. . . . Sorry, but I will never contact your company and I will not advise anyone. . . to pay money, and even worry about your life !!! Thanks for attention.
times go by and Chocolate is still the same) Chocolate employees do not make any conclusions and do not perceive constructive criticism. a fairly low price of a tour to St. Petersburg is a good bait for tourists and works flawlessly
времена идут а Шоколад все тот же)выводы сотрудники Шоколада не делают никаких и конструктивной критики не воспринимают. достаточно низкая цена тура в Питер хорошая приманка для туристов и действует безотказно
We rode with you. We wrote a complaint about Chocolate and have already received a response, we will need to pick it up from the travel agent. If you're interested, let me know :)
Мы ехали с вами. Написали жалобу на Шоколад и уже получили ответ, нужно будет забрать у тур.агента. Если интересно - озвучу :)
Good day! Where exactly did you file your complaint? Are they in the office? Of course it's interesting, please let me know.
Доброго времени суток! А где именно вы написали жалобу? У них в офисе? Конечно интересно, озвучьте пожалуйста.
guys, for the money that was paid - the service is absolutely appropriate. BUT PEOPLE WILL ALWAYS BE PEOPLE OR WILL DIE ANY JOURNEY. I SEND A HUGE GREETINGS TO THE GROUP FROM 9 TO 14 JULY TO PETER.
GUYS, THANK YOU ALL FOR YOUR COMPANY AND FOR YOUR PERFORMANCE. WE WERE SUDDENLY PATIENT AND FRIENDLY, SO WE DID NOT RUIN EACH OTHER'S REST AND EXPERIENCE. Thanks to everyone!!!!! Melitopol, Odessa, Kharkiv, Kiev and all other Ukrainians for tolerance and patience!!!!
ребята, на те деньги, которые были уплачены - сервис абсолютно соответствующий. НО ЛЮДИ ВСЕГДА ЛИБО ОСТАЮТСЯ ЛЮДЬМИ, ЛИБО УГРОБЯТ ЛЮБУЮ ПОЕЗДКУ. ПЕРЕДАЮ ОГРОМНЫЙ ПРИВЕТ ГРУППЕ С 9 ПО 14 ИЮЛЯ НА ПИТЕР.
РЕБЯТА, ВСЕМ СПАСИБО И ЗА КОМПАНИЮ, И ЗА ВЫДЕРЖКУ. МЫ БЫЛИ НЕОЖИДАННО ТЕРПЕЛИВЫМИ И ДРУЖНЫМИ, ПОЭТОМУ НЕ УГРОБИЛИ ОТДЫХ И ВПЕЧАТЛЕНИЯ ДРУГ ДРУГУ. Спасибо всем!!!!!Мелитопольцам, одесситам, харьковчанам, киевлянам и всем другим украинцам за терпимость и терпение!!!!
not very good, I would have said earlier Chocolate tour company was
не очень хорошо ия бы сказала раньше Шоколаднее тур фирма была