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Date of purchase: 24 august 2017 Written: 29 august 2017 |
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Travel agency: Анга Тревел (Kyiv) Service type: экскурсионный тур |
"After Volyn" 24-27.08.2017. Good tour. It is a pity that the infrastructure is zero. Boarding house "Shatsky lakes" - a nightmare. It is not even necessary to describe. But the place is good, the hot water is there. Food on the tour - edible.
Elena didn't even understand the role of Olena's administrator. Can't connect two words, boring and unprofessional. At the border, made the wrong list of tourists, and the company could fly a hefty fine. Love asked me not to go far near the Tunnel, because everything is the same there, so there is nothing to watch. The genius of advertising! It is good that she was almost completely replaced by the guide Myroslava - a smart, experienced, energetic woman. He knows a lot, love his job. And although not all of her stories are interesting, and sometimes historically dubious, the impression is generally positive. Driver Alexander is competent, polite.
What is unpleasant: when they were already on the road, the bus was returned to Kyiv to pick up 2 women who were late and did not answer calls.
As a result, they spent more than 1-1.5 years on the bus, lost all the mornings that could be spent in nature, and did not rest after the night move. Instead of apologizing to the group, Olena apologized to the two on behalf of the company. I'm sorry, but it's unbelievable. The passenger, not the carrier, is responsible for late arrival at the point of departure. You didn't want noise and put the interests of 2 irresponsible tourists above the rights of the other 22, who had no problems with planning. This is outright disrespect.
The so-called "picnic" is actually a mini-party with vodka and a vulgar "entertainment" program in the dining room. To the amateur.
I liked the trip to Belarus the most. Thank you for showing us the Brest Fortress on the way back, although it was not in the program. Pleasantly. I would replace some objects of the excursion program, but this is subjective. In general, emotions and impressions are positive. I recommend!
I would like to thank you for organizing tours in Ukraine. It would be good if this direction continued to develop in our country together with the tourist infrastructure.
Just arrived from Bulgaria on September 17th. With Il-Tour and, sorry for swearing, the carrier BALKAN TRANS SERVIS! There are no censorship words to describe this HELLish "journey" back and forth! We have already written about the boors of Bulgarian drivers, frequent and lengthy breakdowns of old buses, absolute non-compliance with the timetable these unfortunate "buses". All this is TRUE!!! Plus our addition: while this "bus" was moving in Ukraine, the rear trunk opened and the luggage of one tourist fell onto the track, which was run over by a truck coming from behind. The damage is about 500 euros. The carriers did not even think of reimbursing! They said that they themselves were to blame - they closed the luggage compartment badly! Loading and unloading of luggage is carried out by the passengers themselves, and this is about 80 suitcases and bags, in the luggage compartment (which is at the level of a person’s chest) there is a complete mess, it is difficult to find your things and it is very difficult to climb the luggage compartment! tourists, do not repeat our mistakes: do not travel with IlTour until he changes the carrier! Especially do not take small children with you - for them it is a VERY HELL, they cry all the way, asking to go home - this is a VERY difficult test for them. as for an adult! After the end of the 2012 season, as the transfer driver who took me to Zaporozhye told me, the carrier was deprived of a license, but already in 2013 BALKAN TRANS SERVIS MYSTERIOUSLY (clearly how) received a license again and the entire 2013 season together with IlTour again they tortured and mocked the tourists!!!
Только приехал из Болгарии 17 сентября.С Иль-Туром и,простите за ругань,перевозчиком BALKAN TRANS SERVIS!Нет цензурных слов,чтобы описать это АДСКОЕ "путешествие"туда и обратно!Тут уже писали про хамов водителей-болгар,частые и длительные поломки старых автобусов,абсолютное несоблюдение расписания движения этих горе-"автобусов".Всё это ПРАВДА!!!Плюс наше дополнение:во время движения этого"автобуса"уже в Украине открылся задний багажник и на трассу выпал багаж одной туристки,который переехала идущая сзади фура.Ущерб порядка 500 евро. Водилы и не думали возмещать!Сказали,что сами виноваты-плохо закрыли багажный отсек! Погрузку и выгрузку багажа осуществляют сами пассажиры,а это порядка 80 чемоданов и сумок,в багажном отсеке(который находится на уровне груди человека)полный бардак,найти свои вещи трудно и очень тяжело лазать по багажному отсеку!Ув.туристы,не повторите наших ошибок:не ездите с ИльТуром,пока он не поменяет перевозчика!Особенно не берите с собой маленьких детей-для них это СУЩИЙ АД,всю дорогу они плачут,просятся домой-для них это ОЧЕНЬ тяжёлое испытание.как и для взрослого!После окончания сезона 2012,как рассказал мне водитель трансфера,вёзший меня в Запорожье,перевозчика лишили лицензии,но уже в 2013 году BALKAN TRANS SERVIS ЗАГАДОЧНЫМ ОБРАЗОМ(ясно каким)получил лицензию вновь и весь сезон 2013 года вместе с ИльТуром опять мучили и издевались над туристами!!!
Tourists from Ukraine who were traveling by IlTour's bus died today!!!!
Сегодня погибли туристы из Украины,следовавшие автобусом ИльТура!!!!СМОТРИТЕ:http://www.unian.net/news/595844-v-rumyinii-perevernulsya-avtobus-s-ukrainskimi-turistami-video.html