WORK OF BIBLIO-GLOBUS REPRESENTATIVES IN GREECE

On 06/18/016, an application 346401059 for a tour to Greece was filed, upon arrival at the airport on 07/08/2016, memos and a register of excursions were issued (without cost), and then a non-intrusive service began: upon arrival at the hotel, the attendant said that we were further engaged check-in and resolving all issues related to check-in on their own. (Is it not the responsibility of the escort to accompany tourists to the reception?) that we are not going to and do not plan to purchase excursions from her - interest was lost and hastily said goodbye ... She did not appear at the hotel again, even at the designated time (from 09:30-10:30; 18:00-19:00 Every day - is listed in the Biblio Globus folder). departure on 07/20/2016 23:55 local time, But he did not appear at 10:30, 12:30 or even 16:00, but a transfer appeared on 07/21/2016.

My patience is not unlimited and at 16:30 I went to the reception with a request to contact the hotel representative (Maria Degtyareva), to all my questions I received only boorish answers that she was not obliged to deal with these issues and so on ... There was such a feeling, that I came to her house and force her to carry out my personal assignments LET IT BE DONE, I DID NOT COME TO YOU - YOU WORK THERE FOR ME (such elementary things you need to KNOW because it is included in the cost of the tour !!!) I am such negativity and rudeness I didn’t receive it in more than one travel agency, and this is not the first trip !!. A huge "thank you" to BIBLIO-GLOBUS represented by representatives FOR THE NEGATIVE EXPERIENCE I GOT.

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