Thanks to 'Ganenko Tour' for getting to know Feodosia

Dear friends!
We report on the New Year's Voyage tour on 31.12.16-04.01.17.
According to the results of the quality control of the tour, which was held on January 7, 2017, most of the group, namely 70%, were satisfied with the trip. All telephone conversations were recorded.
The organization of New Year's Eve caused dissatisfaction of the remaining 30 percent.
Having dealt with the situation, we agree that our contractor, who organized this action, did not fulfill its obligations. The services were not provided properly.
Given its full responsibility for the situation, the following was done:
1. During the tour, we organized a free bath in tubs for the whole group, as compensation for moral losses on New Year's Eve.
2. We listened to everyone who came to us after the tour.
3. Paid monetary compensation, presented certificates with discounts.
4. Worked with contractors.
Thank you for your understanding, for your indifference, for what makes us better, for all the feedback you deprive on our site. We, as a responsible tour operator, did everything possible at that time.
Hoping for further cooperation,
Head of org. department
Ganich Tatiana

We were with a girlfriend on the tour "Father Frost's Residence in Belovezhskots Pushcha" Despite the fact that we spent 6 hours at customs, everything was organized wonderfully, We express special gratitude to the guide Moroz Miroslava Leonidovna. A very large vocabulary and interesting facts brightened up our long road.

We were with a girlfriend on the tour "Father Frost's Residence in Belovezhskots Pushcha" Despite the fact that we spent 6 hours at the customs, everything was organized wonderfully, We express special gratitude to the guide Moroz Miroslava Leonidovna. A very large vocabulary and interesting facts brightened up our long road.

Not true ! Believe me no one listened! I was sick for half a year after this terrible trip! Never travel around Ukraine! Especially with these! Nobody called me or even apologized! Here it is the Ukrainian mentality! Do you want to Europe? What is your Maria Golubeva worth! She glues her man to everyone, even to the one to whom this is given is not necessary! He says to me: Do you want my man? I'd punch you in the face if I was that scary! First of all, I didn't even know it was her husband. My trip began that it was impossible to get through to Maria and I waited for a bus for more than an hour in the cold. Then they put a girl with me who coughed and snored all the way! Then this girl was with me in the room. At night, I just fell asleep (and before that I experienced the most severe stress associated with utilities) and went with the hope of relieving stress! So this sick girl comes in at night and speaks at the top of her voice on the phone. What is Mary doing?
She tells me with echida that she has the right to speak on the phone! The New Year itself is the worst hell and I don't even want to waste time on it. Then Maria did not come up to me and did not ask with whom I want to be in the vat and where! She brought me to tears, as our officials are now bringing people to tears and a hopeless situation! On the way home, this rubbish knocked on my toilet when I just went in to turn everyone in line against me! Although the girl in front of me sat there for a very long time! There was also one blond-haired creature. If a person is sick and cannot speak loudly due to lack of breath and pain, then you need to help this person instead of twisting your cruel face! I want my money back for my illness! I was sick for half a year! I demand a refund for moral damages! I demand my money back. So after this trip, I started to gain weight! Now I have a diagnosis of immunodeficiency syndrome and a precancerous condition.
I need money for medicine!

Not true ! Believe me no one listened! I was sick for half a year after this terrible trip! Never travel around Ukraine! Especially with these! Nobody called me or even apologized! Here it is the Ukrainian mentality! Do you want to Europe? What is your Maria Golubeva worth! She glues her man to everyone, even to the one to whom this is given is not necessary! He says to me: Do you want my man? I'd punch you in the face if I was that scary! First of all, I didn't even know it was her husband. My trip began that it was impossible to get through to Maria and I waited for a bus for more than an hour in the cold. Then they put a girl with me who coughed and snored all the way! Then this girl was with me in the room. At night, I just fell asleep (and before that I experienced the most severe stress associated with utilities) and went with the hope of relieving stress! So this sick girl comes in at night and speaks at the top of her voice on the phone. What is Mary doing? She tells me with echida that she has the right to speak on the phone! The New Year itself is the worst hell and I don't even want to waste time on it. Then Maria did not come up to me and did not ask with whom I want to be in the vat and where! She brought me to tears, as our officials are now bringing people to tears and a hopeless situation! On the way home, this rubbish knocked on my toilet when I just went in to turn everyone in line against me! Although the girl in front of me sat there for a very long time! There was also one white-haired creature. Creature if a person is sick and cannot speak loudly due to lack of breath and pain, then you need to help this person instead of twisting his cruel face! I want my money back for my illness! I was sick for half a year! I demand a refund for moral damages! I demand my money back. So after this trip, I started to gain weight! Now I have a diagnosis of immunodeficiency syndrome and a precancerous condition. I need money for medicine!