Author:
Date of purchase: 17 june 2014 Written: 27 june 2014 |
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Travel agency: Горизонт-Групп (Kyiv) Service type: пакетный тур |
False information was given about the hotel, about the possible risks during the trip, everything was beautifully told in Kyiv, and in Sharm everything turned out to be just awful. The company does not bear any responsibility for tourists, only beautiful words. Now it turns out that it is not the company that is to blame, but the Join UP tour operator, cat. sent me to an abandoned hotel. The fact that there was a real threat to a person's life does not bother anyone, as long as they pay the money. Why deceive people like that? After all, the heart could become from everything that happens. Does the travel industry have a conscience?
Horizon Group once again apologizes for the inconvenience caused. The company made every effort to move you from the top three to the top four and did it in a couple of hours. ONCE AGAIN, WE EXTEND OUR APOLOGIES AND ALWAYS WARN TOURISTS THAT WE CANNOT GUARANTEE EVEN NORMAL CONDITIONS IN THE TROIKA IN EGYPT, THIS IS A UNIQUE BEAUTIFUL COUNTRY, BUT WITH ITS OWN nuances that a tourist does not always want to hear in Ukraine, resting on the budget, of course we are not justifies. We never abandon our tourists, we stay in touch day and night and do the best we can in each situation to make your vacation comfortable and wonderful, regardless of the budget. We apologize for your experiences.
Компания Горизонт Групп еще раз при носит свои извинения за причиненные неудобства. Компанией было приложено максимум усилий, чтобы переселить Вас с тройки,в четверку и сделали это за пару часов. Мы ЕЩЕ РАЗ ПРИ НОСИМ СВОИ ИЗВИНЕНИЯ И ВСЕГДА ПРЕДУПРЕЖДАЕМ ТУРИСТОВ, ЧТО НЕ МОЖЕМ ГАРАНТИРОВАТЬ ДАЖЕ НОРМАЛЬНЫЕ УСЛОВИЯ В ТРОЙКЕ В ЕГИПТЕ, ЭТО УНИКАЛЬНАЯ КРАСИВАЯ СТРАНА, НО СО СВОИМИ НЮАНСА, которые турист не всегда хочет услышать в Украине упираясь в бюджет, конечно нас это не оправдывает. Мы никогда не бросаем своих туристов, мы выходим на связь и днем и ночью и делаем максимум, что можна сделать в каждой конкретной ситуации, чтобы сделать отпуск комфортным и прекрасным независимо от бюджета. Приносим свои извинения за Ваши переживания.