Travel agency review Горизонт-Групп (Kyiv)

Very unprofessional attitude towards the selection of the tour

Author:
Date of purchase: 17 june 2014
Written: 27 june 2014
3.0
Travel agency: Горизонт-Групп (Kyiv)
Service type: пакетный тур

False information was given about the hotel, about the possible risks during the trip, everything was beautifully told in Kyiv, and in Sharm everything turned out to be just awful. The company does not bear any responsibility for tourists, only beautiful words. Now it turns out that it is not the company that is to blame, but the Join UP tour operator, cat. sent me to an abandoned hotel. The fact that there was a real threat to a person's life does not bother anyone, as long as they pay the money. Why deceive people like that? After all, the heart could become from everything that happens. Does the travel industry have a conscience?




Comments (1) leave a comment
аватар kiev2
kiev2

Horizon Group once again apologizes for the inconvenience caused. The company made every effort to move you from the top three to the top four and did it in a couple of hours. ONCE AGAIN, WE EXTEND OUR APOLOGIES AND ALWAYS WARN TOURISTS THAT WE CANNOT GUARANTEE EVEN NORMAL CONDITIONS IN THE TROIKA IN EGYPT, THIS IS A UNIQUE BEAUTIFUL COUNTRY, BUT WITH ITS OWN nuances that a tourist does not always want to hear in Ukraine, resting on the budget, of course we are not justifies. We never abandon our tourists, we stay in touch day and night and do the best we can in each situation to make your vacation comfortable and wonderful, regardless of the budget. We apologize for your experiences.

Fri, 04 Jul 2014, 09:13
аватар




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