It is probably impossible to imagine a worse travel agency

We have traveled a lot before with different agencies, but have never seen such a terrible service anywhere.

Initially, we wanted to go to Tanzania, we were offered several options and we chose one of them. A few days later we were informed that they could not offer us a tour at such a price and we had to pay extra money or choose another country.

We began to look for a tour to Sri Lanka and, guess what happened a few days later? That's right, it turned out that again they could not offer a tour at a previously agreed price.

To my great regret, we managed to leave an advance payment, which we were able to pick up only when we said that we were going to call the police, but more on that later. So we decided after the next price increase to go and collect the prepayment and then - oh, miracle, the agency is ready to provide a tour at the price that we agreed on earlier. I want to note, since a lot of time was killed, after the second price increase, we managed to contact another agency and find a tour for $ 300 cheaper.

We did not sign a contract with the agency, but left an advance payment against receipt. And when they said that we wanted to take the prepayment, we were told that we could only take it if we signed a contract and the agency deducted its percentage for the provision of services. Which was a big surprise, since it's not very clear what to pay for.

Arriving at the agency, we encountered incredible rudeness on the part of the travel agent Lyudmila, who tried her best to force us to sign a contract.

As a result, after the offer to call the police to sort out the situation, the money was returned to us (and not a week later, as they claimed, but immediately).

Dear tourists, if you are lovers of thrills and high-profile scandals, then you are here! If not, then avoid this agency and have a good trip!

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