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Travel agency review Жара (Odesa)

Review of the travel agency Zhara Travel company

Author:
Date of purchase: 16 february 2019
Written: 10 march 2019
10.0
Travel agency: Жара (Odesa)
Service type: пакетный тур, отель

I bought the tour at the agency "Heat" in Odessa, st. Williams, 50, building 1. I liked everything in the agency, the service was excellent, everything was done for me in 15 minutes, booked, signed. Tatyana and Alexander worked with me. The flight was wonderful, Zhulyan and I flew. Exactly at 5:15 we took off, as it was indicated in the tickets, everything was clear.




Comments (2) leave a comment
аватар Adriaticternopil
Adriaticternopil

Hello! I want to clarify the situation! I am the director of the office in charge of the Lutsk-Pomorie-Lutsk flight. Yes, indeed, all tourists who had boarding passes for this flight 3.09, were transferred to places of identical comfort of the flight Lviv-Pomorie-Lviv, which is not supepechilr agreement on charter flights. All agencies that had booked tourists on flight 3.09 were warned by me personally 2 weeks before the specified date, and when I asked if everything was agreed with the tourists, I received an affirmative answer from everyone. Flight 3.09 Lutsk-Pomorie-Lutsk did not take place, for which there are all supporting documents. In any case, we are sorry that you were dissatisfied with the trip! Sincerely, Bohdanets Marina

Fri, 03 Nov 2017, 15:26
аватар Adriaticternopil
Adriaticternopil

Hello! I want to clarify the situation! I am the director of the office in charge of the Lutsk-Pomorie-Lutsk flight. Yes, indeed, all tourists who had boarding passes for this flight 3.09, were transferred to places of identical comfort flight Lviv-Pomorie-Lviv, which is not a concomitant charter agreement. All agencies that had booked tourists on flight 3.09 were warned by me personally 2 weeks before the specified date, and when I asked if everything was agreed with the tourists, I received an affirmative answer from everyone. Flight 3.09 Lutsk-Pomerania-Lutsk did not take place, for which there are all supporting documents. In any case, we are sorry that you were dissatisfied with the trip! Sincerely, Marina Bogdanets

Fri, 03 Nov 2017, 17:26
аватар oleg26051966
oleg26051966

We bought a tour in October for January from another travel agency. There were not enough people, and we were offered an alternative to travel with this travel agency and even 7 euros cheaper. Agreed. Everything is fine, but the bus is absolutely uncomfortable for night travel!!! Plus, the accompanying person (Oleg) apparently thinks that tourists, a priori, should know everything in advance. But many of them are going on a trip for the first time. This means that it is necessary to warn in advance about sanitary zones and tell in more detail in order to reduce the time for tourists and for yourself, how to quickly order everything at gas stations in taverns. People, like blind kittens, poked around during the sanzone in search of toilets. Plus, if Prague is a priority zone on a trip, you need to tell along the way about the customs of the Czechs, mentality, tips in bars, etc. Also, the speech of the escort was so littered with the words * tobto * and * to * that after 30 minutes he wanted to shut up. In general, on a ten-point scale, I put 6 points
. I take off 4 points for escort and the so-called vehicle. It's just that Prague was my dream, and Dresden simply struck me with its magnificence. That's the only reason I put 6. We went on tours in Transcarpathia 4 times. Without spending the night, for a second, on the bus!!! So the bus was very comfortable, although the trip was not that long. And the escorts were 4 times different. including a woman of pre-retirement age. And all of them were very attentive to tourists and did not let them get bored for a minute on the trip, talking about Transcarpathia, characters, customs, etc. along the way. And they didn’t put on 4 stupid films !!!!

Tue, 08 Jan 2019, 17:20
аватар oleg26051966
oleg26051966

We bought a tour in October for January from another travel agency. There were not enough people, and we were offered an alternative to travel with this travel agency and even 7 euros cheaper. Agreed. Everything is fine, but the bus is absolutely uncomfortable for night travel!!! Plus, the accompanying person (Oleg) apparently thinks that tourists, a priori, should know everything in advance. But many of them are going on a trip for the first time. This means that it is necessary to warn in advance about sanitary zones and tell in more detail in order to reduce the time for tourists and for yourself, how to quickly order everything at gas stations in taverns. People, like blind kittens, poked around during the sanzone in search of toilets. Plus, if Prague is a priority zone on a trip, you need to tell along the way about the customs of the Czechs, mentality, tips in bars, etc. Also, the speech of the escort was so littered with the words * tobto * and * to * that after 30 minutes he wanted to shut up. In general, on a ten-point scale, I put 6 points. I take off 4 points for escort and the so-called vehicle. It's just that Prague was my dream, and Dresden simply struck me with its magnificence. That's the only reason I put 6. We went on tours in Transcarpathia 4 times. Without spending the night, for a second, on the bus!!! So the bus was very comfortable, although the trip was not that long. And the escorts were 4 times different. including a woman of pre-retirement age. And all of them were very attentive to tourists and did not let them get bored for a minute on the trip, talking about Transcarpathia, characters, customs, etc. along the way. And they didn’t put on 4 stupid films !!!!

Tue, 08 Jan 2019, 19:20
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