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Travel agency review Жираф тур (Kharkiv)

Tour operator and travel agent are different people :)

Author:
Date of purchase: 01 february 2013
Written: 21 june 2013
10.0
Travel agency: Жираф тур (Kharkiv)
Service type: пакетный тур, авиаперелёт

I never understood people who, at the first difficulty, begin to throw mud at a travel agency without even trying to figure out the situation ... I traveled with a giraffe three times already - Egypt, Tai, Slovakia, absolutely no questions arose for the agency, although there were questions for operators. ..

For example, instead of Thailand, there should have been India (Goa) - when there were some difficulties with the return flight (I don’t remember whether it was canceled in advance, or something else), the agency helped to choose another option as soon as possible (up to flight was less than a week away. As for Europe - for some reason, many operators suffer from garbage and give documents only before the trip right at the station (or at the airport). When I went to Slovakia (the tour was from Kyiv), until the last moment I didn’t know if I had a visa in my passport, because I received my passport back in Kyiv half an hour before the train left ... Return train tickets from Uzhgorod were generally issued after returning from Slovakia right at the station - it is absolutely incomprehensible why it was impossible to issue them in Kyiv before leaving.

In general, the task of a travel agent is to help in choosing and designing a tour, as well as to be a link between the tour operator and the client ... If the tour operator is shit and does not inform clients about the cancellation of the tour in advance - I would not go with this tour operator and the agency next time nothing to do with it.




Comments (25) leave a comment
аватар svetik30
svetik30

You accurately described our history, but we paid for the tour in Oae through the travel agency Gamaliah. lost all money and did not get to the emirates. hear the word Gamaliah - run without looking back!

Tue, 21 Dec 2010, 22:47
аватар Solar14
Solar14

I don't understand why my positive review I wrote about Prestige Tour in January 2011 was deleted.
With this tour operator, our company works constantly. And in the promotional tour, which is discussed on this page, I was myself! The review by ClieNt80 written on 12/17/10 is a complete lie.
One gets the impression that this page about this tour operator was created specifically to throw mud at it. Probably by order of competitors.
The site administration prints bad reviews and deletes good ones.

Fri, 24 Jun 2011, 23:55
аватар Vladis45
Vladis45

Yesterday we safely returned to Kyiv on an Air Baltic flight recommended by Prestige-tour. All stages of our
trips in Norway related to Prestige-tour have been implemented
Absolutely accurate and on time, thank you very much for everything!

Tue, 13 Sep 2011, 11:45
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