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Travel agency review Зима-Лето (Kyiv)

How easy it is to ruin your holiday experience

Author:
Date of purchase: 21 may 2012
Written: 16 july 2012
3.0
Travel agency: Зима-Лето (Kyiv)
Service type: экскурсионный тур

It was the first time in Croatia, the impressions of both the country and the hotel (VIS, Dubrovnik) are just great!

The tour is not bad, but the leader Ruslan ruined the whole trip. Because of him, at first we stood for more than 3 hours outside the Hungarian border, because. he had extra cigarettes. Because of him, we did not go to Budapest, although he was on the tour program. But the saddest thing is that he did not take me and my son from Dubrovnik, where we rested (almost the entire group was with him in Montenegro, in Budva, where he promised to deliver us "early"), did not answer a single SMS. Bus d.b. come for us at 15-00, but at 18-00 he was not there. admin. hotel after half an hour of negotiations by phone. she said that no one would come for us, at 19-00 the last bus leaves for Budva and this is our last opportunity to get there. My son and I had to go to another country with a pile of things, and after 23-00 look for their hotel there, having only a voucher with the name of the hotel without an address. The next morning, not only did I not hear a word of apology, they cursed me even with the whole bus.

Impressions from the trip: never use Winter-Summer services!!




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аватар Olganavtik
Olganavtik

Maybe when you were there, everything was different. We went to this hotel on the advice of our parents, who had a rest in June 2011. They really liked everything! They went with us for the second time in October and were, to put it mildly, disappointed. In summer, the food was varied, settled them quickly and in a good room, changed the bed, towels every day. Maybe in the summer in this hotel it’s better than in the fall ((((

Wed, 30 Nov 2011, 12:40
аватар irgreeny
irgreeny

Price question! If you bought a tour to this hotel at the lowest price of all the offers for five - there are no questions - a normal hotel! If there was a choice - this is not an option!

Fri, 02 Dec 2011, 23:07
аватар Olganavtik
Olganavtik

We were 8 days, for two we got 1900 USD. In the summer, my parents rested for 10 days for 1400 USD. and liked it much more than in October.

Fri, 02 Dec 2011, 23:14
аватар irgreeny
irgreeny

Voot 1400 is much better for this hotel than 1900) 1400 is the maximum price of this hotel at any time of the year.

Fri, 02 Dec 2011, 23:20
аватар Olganavtik
Olganavtik

agree!

Fri, 02 Dec 2011, 23:21
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