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Author:
Date of purchase: 20 august 2013 Written: 11 september 2013 |
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Travel agency: Ильтур (Kyiv) Service type: другие услуги |
For the second year in a row, I managed to turn to Iltur, this infernal carrier. I thought that last time a number of problems were due to coincidence.
I understand everything - a long way, 2 borders, the human factor, anything can happen. But for Iltur, continuous problems are their motto and rule. And they do not care that customers are not satisfied with them, they are not going to improve anything, rest assured.
Most of the drivers are Bulgarians, who for some reason are not at all interested in getting people to the place faster, all the delays near the road are mainly due to their carelessness. Due to ignorance of carrying people on some rural roads, pits, shaking is unbelievable, this causes buses to fall apart.
The buses are dirty from the starting point.
Comfort (even in the minimal sense of the word) and Iltur are incompatible.
Be careful when ordering a tour from tour operators, do not be lazy to ask which carrier, although they say until the last moment that is not yet known.
Your happiness is in your hands, do not give it to Iltura!
Just arrived from Bulgaria on September 17th. With Il-Tour and, sorry for swearing, the carrier BALKAN TRANS SERVIS! There are no censorship words to describe this HELLish "journey" back and forth! We have already written about the boors of Bulgarian drivers, frequent and lengthy breakdowns of old buses, absolute non-compliance with the timetable these unfortunate "buses". All this is TRUE!!! Plus our addition: while this "bus" was moving in Ukraine, the rear trunk opened and the luggage of one tourist fell onto the track, which was run over by a truck coming from behind. The damage is about 500 euros. The carriers did not even think of reimbursing! They said that they themselves were to blame - they closed the luggage compartment badly! Loading and unloading of luggage is carried out by the passengers themselves, and this is about 80 suitcases and bags, in the luggage compartment (which is at the level of a person’s chest) there is a complete mess, it is difficult to find your things and it is very difficult to climb the luggage compartment! tourists, do not repeat our mistakes: do not travel with IlTour until he changes the carrier! Especially do not take small children with you - for them it is a VERY HELL, they cry all the way, asking to go home - this is a VERY difficult test for them. as for an adult! After the end of the 2012 season, as the transfer driver who took me to Zaporozhye told me, the carrier was deprived of a license, but already in 2013 BALKAN TRANS SERVIS MYSTERIOUSLY (clearly how) received a license again and the entire 2013 season together with IlTour again they tortured and mocked the tourists!!!
Только приехал из Болгарии 17 сентября.С Иль-Туром и,простите за ругань,перевозчиком BALKAN TRANS SERVIS!Нет цензурных слов,чтобы описать это АДСКОЕ "путешествие"туда и обратно!Тут уже писали про хамов водителей-болгар,частые и длительные поломки старых автобусов,абсолютное несоблюдение расписания движения этих горе-"автобусов".Всё это ПРАВДА!!!Плюс наше дополнение:во время движения этого"автобуса"уже в Украине открылся задний багажник и на трассу выпал багаж одной туристки,который переехала идущая сзади фура.Ущерб порядка 500 евро. Водилы и не думали возмещать!Сказали,что сами виноваты-плохо закрыли багажный отсек! Погрузку и выгрузку багажа осуществляют сами пассажиры,а это порядка 80 чемоданов и сумок,в багажном отсеке(который находится на уровне груди человека)полный бардак,найти свои вещи трудно и очень тяжело лазать по багажному отсеку!Ув.туристы,не повторите наших ошибок:не ездите с ИльТуром,пока он не поменяет перевозчика!Особенно не берите с собой маленьких детей-для них это СУЩИЙ АД,всю дорогу они плачут,просятся домой-для них это ОЧЕНЬ тяжёлое испытание.как и для взрослого!После окончания сезона 2012,как рассказал мне водитель трансфера,вёзший меня в Запорожье,перевозчика лишили лицензии,но уже в 2013 году BALKAN TRANS SERVIS ЗАГАДОЧНЫМ ОБРАЗОМ(ясно каким)получил лицензию вновь и весь сезон 2013 года вместе с ИльТуром опять мучили и издевались над туристами!!!