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Travel agency review Ильтур (Kyiv)

We were not expected at the hotel. not sealed. reverse transver - we were beaten

Author:
Date of purchase: 14 june 2014
Written: 23 june 2014
2.0
Travel agency: Ильтур (Kyiv)
Service type: отель

June tourists were simply thrown into Turkey in the literal and figurative sense. They settled in other hotels for eight hours for two days, then again from lunch to evening they were looking for a new place to stay, the conditions were worse. than paid for under the contract. Back transfer to the airport - 6 people forgot in Kemer, from 8-20 to 10-30 they were waiting for the bus. literally 15 minutes before the end of the landing "arrived". "ALL INCLUSIVE" and a lot of nerves. and "running" around the hotels, instead of the beach, even the tour was "wrecked" - we were relocated, but the group was not warned. sat and waited. did not go ..... ILTUR- full extreme and vacation in question????




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аватар Gelenka_1
Gelenka_1

"I recommend never contacting this company"
100% recommendation !!!!!

and the main and most contrary - legally write an official letter (reply) that they did everything right and it is not their fault.
Attract tourists with interesting prices. And such tour operators can not be trusted, more expensive.

Thu, 14 Jun 2018, 08:36
аватар Avtomaxxx
Avtomaxxx

Well, first you need to understand that TPG does not have its representatives in Turkey.
That year the host in Turkey was Libero Tours. Pretty responsible guys. Joins have a good partner in Turkey, Peninsula Tours.
And this year, TPG planned to take the unknown Lemar Tour.
And I will advise you. If you have all the evidence of negligence THEN hire a lawyer and sue them.

Thu, 14 Jun 2018, 09:07
аватар qualityTPG
qualityTPG

Hello dear complainer!
Thank you for your feedback, we will investigate internally and get back to you. Expect

Thu, 14 Jun 2018, 10:16
аватар qualityTPG
qualityTPG

Good afternoon!
According to the specified application TR 03068247 the operator sent an official response to the agent from whom the tour was purchased. Outgoing document number No. 371 dated 07/12/2018. Please contact the agent for an official response to the complaint.
Thank you!

Thu, 12 Jul 2018, 10:30
аватар qualityTPG
qualityTPG

Good afternoon!
According to the specified application TR 03068247, the operator sent an official response to the agent from whom the tour was purchased. Outgoing document number No. 371 dated 07/12/2018. Please contact the agent for an official response to the complaint.
Thank you!

Thu, 12 Jul 2018, 13:30
аватар




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