Date of purchase: 19 april 2012 Written: 19 april 2012
1.0
Travel agency: (St. Petersburg) Service type: экскурсионный тур
My son and I tried to buy a ticket from the company "ark" for the May holidays. There were places. I'm calling. Please provide seats on the train with one lower shelf. The answer is "We do not provide". Question - "When does your courier redeem tickets?quot; The answer is "The next day". Question - "If there is no bottom shelf, can I cancel the tour?quot;. The answer is "No! We will refund your money ONLY FOR THE RAILWAY TICKET!". Silent scene. I remember consumer rights. The answer is "If you don't want it, don't take it" (in a boorish voice). They are still offended!