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Travel agency review Компас Туроператор (Kyiv)

They sold the tour, then the fate of the tourists is not important.

Author:
Date of purchase: 08 june 2018
Written: 02 july 2018
1.0
Travel agency: Компас Туроператор (Kyiv)
Service type: пакетный тур

I flew to Turkey (and just do a tourist vacation abroad) for the first time. We met there. And it's good that at least we met! When checking into a hotel to objections like a fungus or an unbearable stench in the room - in which it is not possible to stay for more than 5 minutes (not to mention sleep), the answer is simple: Sleep wherever you want! good approach, given that the hotel staff do not know English or Russian. We had to figure it out ourselves. And two days later it turned out that one family was generally settled in the wrong hotel, even though she claimed this from the first minute of check-in (she paid 5 *, but settled her in 4 *) !!!

I didn’t go on the proposed excursions by the travel agency (there was enough check-in), but others took advantage of this service provided, almost stayed overnight in the city with two small children, the guide was present only when collecting the group (well, of course). And of course, the way back. On the eve of the flight back, at the reception after 18:00 it was necessary to check the departure time, as we did at about 19:30 in the evening. But the travel agency changed the information again around 21:00 and did not consider it necessary to warn about this. And instead of leaving at 11:00, it was necessary to leave the hotel at 9:30. Like all normal people, we still had time to go to the beach, and only at 9:40 we returned to the gas station. and as it turned out, the bus would almost leave without us, not to mention how you collected the rest of your things!!! And finally ... Even the numbers of check-in counters for the flight by the guide at the entrance to the airport were not named correctly. Yes, this is not fatal, of course, they figured it out themselves, but still.




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аватар zvetochek
zvetochek

Disregard for both tourists and employees I bought a tour in this company for the first and last time. Before that, I went on bus tours a lot with other travel agencies, so there is something to compare with. An old bus, the tables in front of the seats are all unscrewed. The bus has a persistent smell of mustiness, which is further enhanced by the fact that the driver constantly smokes on the bus, despite repeated requests from tourists not to smoke in the cabin. The guide-escort says almost nothing. Only organizational issues. The TV is old, the quality of watching movies is disgusting. The program is designed in such a way that on the 4th-5th day you are already killed in the trash from these stupid races around the cities and there is only one desire: to sleep and relax. All excursions are galloping. During the day they stop for lunch, when tourists are already beginning to resent that they haven’t eaten anything since 7 am after breakfast (and this is at 6 pm !!!). Not the slightest hint of comfort and relaxation.

Tue, 29 Oct 2019, 13:11
аватар babol
babol

Here I read reviews about Accord, about torment with crappy buses, with deliberately late arrivals at hotels, with rudeness and rudeness of the guide and chauffeur, and I conclude for myself that it’s better to go to Europe on your own. At least you can watch everything you want without haste, eat on time, get on the plane and return on schedule. Although my family and I went twice with the Chocolate travel agency (it organizes only four options for excursions), everything was perfect: the bus is clean. on schedule and all done.

Wed, 30 Oct 2019, 22:05
аватар babol
babol

Here I read reviews about Accord, about torment with crappy buses, with deliberately late arrivals at hotels, with rudeness and rudeness of the guide and chauffeur, and I conclude for myself that it’s better to go to Europe on your own. At least you can watch everything you want without haste, eat on time, get on the plane and return on schedule. Although my family and I went twice with the Chocolate travel agency (it organizes only four options for excursions), everything was perfect: the bus is clean. on schedule and all done.

Thu, 31 Oct 2019, 00:05
аватар vovix.sw
vovix.sw

I returned from another independent trip, this time to Greece :) I don’t even want to comment on all this chord hell, because I don’t understand point-blank why it’s stupid to pay in order to go, run, not sleep and go again without really looking at anything and didn't try.

Tue, 05 Nov 2019, 21:15
аватар vovix.sw
vovix.sw

I returned from another independent trip, this time to Greece :) I don’t even want to comment on all this chord hell, because I don’t understand point-blank why pay stupidly in order to go, run, not sleep and go again without really looking at anything and didn't try.

Tue, 05 Nov 2019, 23:15
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