Travel agency review Компас Туроператор (Kyiv)

The shuttle service was good, but the hotel...

Author:
Date of purchase: 16 september 2019
Written: 01 october 2019
6.0
Travel agency: Компас Туроператор (Kyiv)
Service type: пакетный тур

Chose a ticket, not a travel agency. Liked: good transfer; excursion, did not regret it, although in Turkish agencies they offer cheaper, I honestly liked it. From the disliked: they delayed the issuance of documents for a ticket - we are already leaving, but they cannot deal with the travel agency. Not very truthful information about the hotel, it seemed that the hotel was not checked at all for the accuracy of the information. Most importantly, when there was a problem with the settlement, the hotel guide generally stepped back on the first day and did not help in any way. I understand it's the end of the season and the guide is tired, but that's your job.




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