Travel agency review Компас Туроператор (Kyiv)

we don't care about your problems

Author:
Date of purchase: 14 november 2018
Written: 23 november 2018
1.0
Travel agency: Компас Туроператор (Kyiv)
Service type: пакетный тур

More than once they wrote, called and asked to solve our problem with changing the departure date, to change the bedbug in which they settled us, but something to do ... they just kicked us off, and if you are even 5 minutes late for registration, they will send you money they won’t return and they won’t put you on the next rail, goodbye $ 250 - KOMPAS suffocate !!! NEVER AND NO ONE from my acquaintances will choose this tour operator again, I will write everywhere to strangle your development.




Comments (2) leave a comment
аватар boner1
boner1

Good evening,
On behalf of the company, I would like to look into this situation.
If you don't mind, please send your complaint along with the voucher number to our email address marketing@kompas.travel
We value objective and specific feedback.
In this case, "5 minutes late for the flight" changes a lot. After registration closes, the airline no longer accepts passengers.
We do not accommodate tourists in "bedbugs", we populate them where they are booked by their travel agent and what the tourists themselves have chosen.

Thu, 17 Jan 2019, 18:59
аватар boner1
boner1

Good evening,
On behalf of the company, I would like to look into this situation.
If you don't mind, send your complaint along with the voucher number to our email address marketing@kompas.travel
We value objective and specific feedback.
In this case, "5 minutes late for the flight" changes a lot. After registration closes, the airline no longer accepts passengers.
We do not accommodate tourists in "bedbugs", we populate them where their travel agent book them and what the tourists themselves have chosen.

Thu, 17 Jan 2019, 20:59
аватар