Travel agency review Марія-Сервіс (Rivne)

Terrible organization

Author:
Date of purchase: 23 may 2015
Written: 25 may 2015
1.0
Travel agency: Марія-Сервіс (Rivne)
Service type: экскурсионный тур

I want to leave a review about the travel agency. We went with her to the tour Vinnytsia-Uman-Medzhibizh on May 23-24. The tour itself is worth a look, but the organization of the tour is awful !! It seems that the accompanying person, whose services were included in the cost of the tour, did not understand their responsibilities. During the two days of the tour I did not understand her role in this trip (everyone bought entrance tickets separately, lunch was not organized, time was not used rationally). Another point is the terrible living conditions. Third, the approximate time of arrival in Rivne is 12 o'clock at night. We arrived at 2 o'clock in the morning and the reason was not force majeure on the road or problems with transport, but simply not organized stops, which lasted a very long time. The leader of the group allowed to arrange a binge on the bus, which is not very comfortable for those people who did not participate in it.

And keep in mind that no contract will be concluded with you, you will not be given payment receipts and no one knows whether you are insured.

You can conclude that these places are worth a visit, but choose another travel agency




Comments (4) leave a comment
аватар 1cekci
1cekci

We also went on a tour of Vinnitsa-Uman-Medzhybizh on May 23-24 from this company. And we all liked it! And we have a different opinion about this tour and about the people who left such shameful reviews !!! The whole group of tourists was satisfied with the tour and organization. Everything is planned and organized by the hour. And these "two white crows" were always dissatisfied with something and did not communicate with some of the tourists. It seemed to us that they did not go to rest, but to wag the nerves of other tourists and tour organizers!

We had a beautiful hotel, on the territory of gazebos, flower beds, a waterfall, a lake, the rooms are comfortable. Lunch is not included in the tour price. You could eat your own food, which you brought with you or order in a cafe at the hotel, we had 2 hours for this before riding the boat! Stops along the way were organized correctly. We cannot drive from Uman for 6 hours without stopping for dinner and the toilet.

Wonderful tour! We recommend everyone to visit Vinnitsa and Uman!

Mon, 08 Jun 2015, 20:36
аватар sergiy_v1
sergiy_v1

I am somewhat inclined to the opinion of the first person, because I had the opportunity to "travel" with Maria Service, although the word service can be called ANTI SERVICE. drivers halfway were rude, the bus on the seats were crumbs from previous tourists, on the way the bus "coughed", apparently not very good condition. It is not comfortable, so first of all you need to pay attention to people and reviews, and not to your ambitions and the cost of new sneakers. We personally didn't like it very much.

Fri, 28 Aug 2015, 08:18
аватар id261421425
id261421425

Your comment ... Good afternoon. I am very sorry that I did not read reviews about this company. I checked on my skin their excellent service I am a complete nightmare. Our adventures were in Transcarpathia from the first day problems with the car began. The vacationers had to push the car themselves to make it spin. They made excursions for themselves. There was no guide at all. We went to rest on the shores of the lake, which was paid 120 UAH. we were not told anything about it. Unfamiliar children aged 14-16 were sent to the rooms because there were no places. The driver got drunk on the second day and the second bus came for us. The driver did not know the way to the castles, we told him where to turn, so we were only in one castle and immediately home. When I started writing to the group leader, he blocked my page in response so that I would not comment on their company. People ride the train themselves more comfortably and cheaper.

Tue, 25 Jul 2017, 11:48
аватар id261421425
id261421425

Your comment ... Good afternoon. I am very sorry that I did not read reviews about this company. I checked on my skin their excellent service I am a complete nightmare. Our adventures were in Transcarpathia from the first day problems with the car began. Vacationers had to push the car themselves to make it turn. They made excursions for themselves. There was no guide at all. We went to rest on the shores of the lake, which was paid 120 UAH. we were not told anything about it. Strangers of 14 -16 years old of different sexes were sent to the room because there were no places. The driver got drunk on the second day and the second bus driver came to us, not knowing the way to the castles, we told him where to turn so we were only in one castle and immediately home. When I started writing to the group leader, he responded by blocking my page so that I would not comment on their company. People ride the train themselves more comfortably and cheaper.

Tue, 25 Jul 2017, 14:48
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