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Travel agency review ПРЕМИУМ-ТУР (Donetsk)

Our first flight abroad.

Author:
Date of purchase: 17 may 2013
Written: 26 june 2013
10.0
Travel agency: ПРЕМИУМ-ТУР (Donetsk)
Service type: пакетный тур

We flew abroad for the first time. We couldn’t decide on the country we want to visit. Due to the limited time, we needed a visa-free country. A friend advised me to contact Irina. He has been flying with her for several years in a row and is always satisfied. reasonable prices, which is important. We, like everyone else, probably visited several travel agencies. But in the end we returned to Irina anyway. We really liked the approach and help in choosing a country and a hotel. for the rainy season. My friends, this does not mean that there is an impenetrable downpour! Yes, there were rains, but mostly at night. For 6 days of rest, it rained only one day, and then before lunch. And it was so warm that we decided to swim))) Irochka, thank you for a wonderful vacation!!! We hope to visit you again soon)))




Comments (1) leave a comment
аватар STRNatalii
STRNatalii

Hello Victoria! As the tour leader of this trip, I can not leave your review unanswered. I'll start in order, with the cost of the tour: for you it was not 1300, but 1170 euros, including a personal discount. The following options were included in the price:
1. Domestic flights Lisbon-Funchal-Lisbon.
2. Accommodation in hotels (9 nights, 10 days).
3. Absolutely all excursions according to the program: - Walking tour of Lisbon. - Introduction to Madeira with a local guide.
4. Activities according to the program: - canyoning with an instructor in Ribeira das Cales. - trekking with a local guide along the levadas of 25 Fountains. - cruise from to the island of Porto Santo with a rest on the beach. - visiting the lava pools in Porto Moniz. - trekking on the mountain peaks Pico do Arieiro- Pico Riuvo- Achada do Teixeira all - with an accompanying group.
5. All entrance tickets for the routes (cable car ride, Monte Gardens, lava pools, port wine tasting at the factory, Columbus Museum).
6. Breakfasts and snack boxes along the trekking routes.
7.
Absolutely all transfers according to the program (airport-hotel Lisbon, Hotel Lisbon-airport, Funchal airport-hotel, excursion to the fishing village of Camara de Lobos, Cape Girau Cape and back to Funchal (Monte Gardens), transfer to the Ribeira das Cales canyon and back, transfer to the port for the ferry on Porto Santo island and back, transfer to trekking on the levadas and back, transfer to Funchal - Porto Moniz - Funchal, transfer Funchal - Pico do Arieiro and back, transfer Funchal - airport). The program was fully implemented and the attendance of excursions and activities by you was 100%. I hope now it will be easier for you to realistically assess the cost of the services provided.

As for the difficulties of going through activities, everything is very individual here, but we always adhere to the standards for conducting such expeditions. And we are very sorry that the expedition format of the trip was not understood by you.
We do not provide package tours, but adventure tours, in which we show the best places in the country, including various activities and, of course, rationally alternate them with rest days: for example, after canyoning there was a rest day on the golden beach of Porto Santo, and after trekking on the levadas there was a rest day in lava pools. At the end of the trekking on the mountain peaks, we offered a free day to relax on the ocean. You were familiar with this program before your trip to Madeira. As for hotels, the replacement in the program is possible if the category of the hotel is not lower than that specified in the program. In Funchal, the hotel provided rooms with different conditions for the group members, as a result of which, after the first night, the hotel was changed for the entire group (!). The hotel has been replaced by a comfortable villa with a private pool and apartments in an exclusive area of ​​Funchal.
I consider this a worthy compensation for the inconveniences that did not depend on us. In conclusion, I would like to add that our main goal is to make traveling around the world accessible, to include maximum activities in them, because this is what makes a trip a real adventure! With uv. Natalia

Tue, 17 Oct 2017, 15:20
аватар STRNatalii
STRNatalii

Hello Victoria! As the tour leader of this trip, I can not leave your review unanswered. I'll start in order, with the cost of the tour: for you it was not 1300, but 1170 euros, including a personal discount. The following options were included in the price:
1. Domestic flights Lisbon-Funchal-Lisbon.
2. Accommodation in hotels (9 nights, 10 days).
3. Absolutely all excursions according to the program: - Walking tour of Lisbon. - Introduction to Madeira with a local guide.
4. Activities according to the program: - canyoning with an instructor in Ribeira das Cales. - trekking with a local guide along the levadas of 25 Fountains. - cruise from to the island of Porto Santo with a rest on the beach. - visiting the lava pools in Porto Moniz. - trekking on the mountain peaks Pico do Arieiro- Pico Riuvo- Achada do Teixeira all - with an accompanying group.
5. All entrance tickets for the routes (cable car ride, Monte Gardens, lava pools, port wine tasting at the factory, Columbus Museum).
6. Breakfasts and snack boxes along the trekking routes.
7. Absolutely all transfers according to the program (airport-hotel Lisbon, Hotel Lisbon-airport, Funchal airport-hotel, excursion to the fishing village of Camara de Lobos, Cape Girau Cape and back to Funchal (Monte Gardens), transfer to the Ribeira das Cales canyon and back, transfer to the ferry port on Porto Santo island and back, transfer to levada trekking and back, transfer to Funchal - Porto Moniz - Funchal, transfer Funchal - Pico do Arieiro and back, transfer Funchal - airport). The program was fully implemented and the attendance of excursions and activities by you was 100%. I hope now it will be easier for you to realistically assess the cost of the services provided.
As for the difficulties of going through activities, everything is very individual here, but we always adhere to the standards for conducting such expeditions. And we are very sorry that the expedition format of the trip was not understood by you. We do not provide package tours, but adventure tours, in which we show the best places in the country, including various activities and, of course, rationally alternate them with rest days: for example, after canyoning there was a rest day on the golden beach of Porto Santo, and after trekking on the levadas there was a rest day in lava pools. At the end of the trekking on the mountain peaks, we offered a free day to relax on the ocean. You were familiar with this program before your trip to Madeira. As for hotels, the replacement in the program is possible if the category of the hotel is not lower than that specified in the program. In Funchal, the hotel provided rooms with different conditions for the group members, as a result of which, after the first night, the hotel was changed for the entire group (!). The hotel has been replaced by a comfortable villa with a private pool and apartments in an exclusive area of ​​Funchal. I consider this a worthy compensation for the inconveniences that did not depend on us. In conclusion, I would like to add that our main goal is to make traveling around the world accessible, to include maximum activities in them, because this is what makes a trip a real adventure! With uv. Natalia

Tue, 17 Oct 2017, 18:20
аватар