Date of purchase: 14 december 2012 Written: 03 january 2013
1.0
Travel agency: Первое ТурБюро (Donetsk) Service type: пакетный тур, отель, авиаперелёт
I used this agency many times and everything seemed to be tolerable, well, everyone has minor problems, if they fool you for 200-500 UAH, take it off, so I didn’t pay attention, everyone wants to make money. But the last time it was too obvious and impudent deception on the part of Alena's worker, whom my wife and I trusted from her stories. More precisely, she promised and painted one hotel 50 meters from the ski lifts, showed pictures, advertised, an advance payment was made. And she slipped an agreement with a completely different hotel, which is 2 kilometers from the ski lifts, and to the question of how this happened: I didn’t know this hotel for a stupid answer and immediately offered you, in general, you trusted me, but in vain I found you ...... la. In general, I use this tour agency for the last time and I do not advise you. Vladimir
Thank you for your comments, we will definitely take them into account. And the employee responsible for your tour has already been fired.
Спасибо за Ваши замечания,мы их обязательно учтем.А работник, отвечающий за Ваш тур уже уволен.