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Travel agency review (St. Petersburg)
good operator
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Author:
Date of purchase: 27 september 2019 Written: 28 november 2019 |
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Travel agency: (St. Petersburg) Service type: экскурсионный тур, отель, авиаперелёт |
Good afternoon. I would like to thank Svetlana Kakovkina for her responsiveness and understanding in my difficult question about the tour, which, due to my hospitalization, did not take place. Svetlana professionally and very carefully approached my question about the refund for the tour in Spain and the rest on the coast .I never thought that this happens in life, and not in a fairy tale. Svetlana is a very attentive and sympathetic manager - a person conscientiously did everything that she could and could not. I, Irina Kostareva, am very grateful and grateful to Svetlana Kakovkina for her work. I wish you health Svetlana and good tourists. With gratitude to you, Irina Kostareva.
