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Travel agency review Поехали с нами ЦУМ / Арбат (Dnipro)

Good travel agency.

Author:
Date of purchase: 24 may 2019
Written: 26 july 2019
9.0
Travel agency: Поехали с нами ЦУМ / Арбат (Dnipro)
Service type: пакетный тур

Good travel agency. Manager Vitaly answered all questions in a very detailed and competent manner. From me for this travel agency the best recommendations. They know the approach to the client and can advise and please.




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аватар bmw100683
bmw100683

Travel Agency "Forte-V Kirovograd" is a team of narrow-minded under-professionals, which knows how to spoil the rest that has not yet begun!!! Agree, not everyone can do this!!! The day before departure, we were denied a trip to Yaremcha due to the lack of workload of their transport. They refused despite the fact that our friends had left Sevastopol and were supposed to join us in Kirovograd, which they knew about. The refusal sounded in a rude manner with an attempt to accuse us of late prepayment, although the day before the prepayment date had been agreed with their manager. The most interesting thing in this situation is that half an hour after our meeting, the manager called me back and informed me that the trip was canceled due to the refusal of two other passengers. Notice in this company the right hand does not know what the left is doing.. It is written on the personal website that the company has been successfully operating in the Ukrainian tour services market for 15 years! This situation does not define this team as highly professional! No apologies, no offers of alternative tours, only accusations against us! I am more than sure that in the face of fierce competition, a company with such an approach will not work for a long time.

Thu, 23 Jan 2014, 23:15
аватар pkf-forte
pkf-forte

We inform you that due to the political situation in the country, all movements of vehicles, namely buses, are limited. We found out about this at the last moment. Don't blow up an already difficult situation. You, as a carrier, should be aware of this.

Sun, 26 Jan 2014, 22:24
аватар bmw100683
bmw100683

Just today I came from a vacation, had a wonderful time in Bukovel. Unlike you, there are agencies that value customers, but this is not about you))). As a carrier, I know that cars with up to eight passenger seats have nothing to do with buses and, accordingly they don’t have travel documents. Don’t mislead people, you’re just not professionals in your field. Moreover, as I wrote above, your girl manager, without knowing it, handed you in with giblets. You are not able to assemble a group, even of eight man, for such a long time. Good luck to you)))

Sat, 01 Feb 2014, 23:10
аватар bmw100683
bmw100683

For your information, I also pay taxes officially. And you have already lost your real tourists, you will lose potential ones too. I am sure of this. Only non-professionals cannot find 4 tourists in a month and a half to fill 8 local Vito.))) praise in your swamp ??? This is surrender !!! I am satisfied)))

Sun, 02 Feb 2014, 21:22
аватар L_ada
L_ada

bmw100683, is it possible that there was a force majeure after all? Personally, last year, as a mother of two children and an accompanying adult disabled person, I was provided with all the conditions in Crimea, they took me comfortably and with all the amenities, moreover, they informed me about the 2 + 1 campaign, although I did not know about it. And what tour companies would you recommend?

Mon, 10 Mar 2014, 13:14
аватар