Travel agency review Поехали с нами (Kyiv)

Failed at the last moment

Author:
Date of purchase: 20 november 2021
Written: 16 december 2021
6.0
Travel agency: Поехали с нами (Kyiv)
Service type: пакетный тур, экскурсионный тур, отель, авиаперелёт, другие услуги

We bought a tour for 8 days and 7 nights with a departure there at 1:05 and back at 16:45. We counted on the full period of rest, but as a result, 2 hours before leaving home for the airport, I find out about the change in departure time from the airport's online scoreboard. The manager didn't even know. When she called back to clarify, she unsubscribed - yes, your flight was moved to 11:45 and she did not know about it. Back, the flight from 16:45 was also postponed to 5:00 and we lost a day, having spent the night at the airport. Horror. Perhaps this is the fault of Joyne Apa, but the manager should have kept it under control and warned us in advance.




Comments (2) leave a comment