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Travel agency review Робинзон (Dnipro)

Our honeymoon trip to Sri Lanka

Author:
Date of purchase: 21 august 2013
Written: 17 october 2013
Travel agency: Робинзон (Dnipro)
Service type: пакетный тур, экскурсионный тур, отель, авиаперелёт, оформление визы

Special thanks to Natalia! She not only helped to choose the right tour by advising excursions, but also took into account our wishes and possibilities. After talking with the same tourists as we were already in Sri Lanka itself (from Ukraine, Russia and Belarus), it turned out that our ticket turned out to be an order of magnitude cheaper, given the 4 days of excursions that the rest did not have !!!




Comments (1) leave a comment
аватар ivanko2
ivanko2

we have a very similar story:
We decided to go on a honeymoon trip to Sri Lanka. We went to the Passion Fruit travel agency in Kyiv and chose a hotel. The tour operator was Join UP, hosted by Corncord Exotic.
There are no complaints about the agency, everyone was available, the hotel was really good, of course, not like in the photo, but this was to be expected.
The work of the tour operator and the host is disgusting. At the airport, there is a barely noticeable inscription printed on a sheet of A4 that they meet tourists Join UP. While everyone gathered at the airport, after a night flight, everyone was tired and reached the bus stop. The boy who met everyone was running around with such a confused look that he didn’t expect our arrival at all. He did not know English, he barely audibly shouted the names of the hotels, not everyone could make out his words, then he poked at the buses where to go. We went to Turkey earlier with a Pegasus tourist - heaven and earth, there is a girl at the counter, you say your last name, she gives you the bus number, everything is clear. We stayed at the Haridra Resort and Spa in Wadduwa, we were barely found on the list and pointed to the bus. When we approached the driver and asked whether tourists from our hotel should put things here, he said in broken English that he didn’t know such a hotel at all and left!! We waited for everyone to gather for about 1.5 hours and this was after a night flight !!!!!!!!! We got on the bus and drove for 2 hours. The escort did not speak English well, did not tell information about the country, did not answer questions.
Upon arrival at the hotel, he said to give a tip to the driver and busied himself so that they would also give him and he would agree on a room of the highest category. Despite the fact that we are newlyweds, there were no bonuses from either the tour operator or the hotel.
A day later, Pandula arrived, a representative of the host country, offered excursions. Kandy – would recommend to everyone, full day tour but interesting. He also urged us on a safari - complete d**!!! We drove 6 hours in one direction, we didn’t see anything interesting there, a waste of time and money.
On the day of departure, call us the same Pandula in the afternoon, he said to be in the lobby at 23, and this is given that the flight is only at 5 in the morning !!! Of course we came, the bus was 30 minutes late because of other tourists. At one in the morning we were thrown out at the airport and offered to wait for 4 hours!!! Registration began an hour after we left. There is nowhere to sit in the waiting room, in general, a wonderful end to the rest. I'm already silent about the service provided by Flydubai, which delayed the flight for more than an hour. 7 checks passed at the airport, however, no one noticed a liter bottle of water)) in general, I do not recommend anyone to use the services of the Join UP tour operator.

Thu, 04 Oct 2012, 17:21
аватар Plydmila
Plydmila

Tell me, did you still use the passion fruit tour operator? The prices are tempting, but there are no reviews anywhere.

Mon, 03 Dec 2012, 13:31
аватар TusyaK
TusyaK

TO: ivanko2 - No need to compare Sri Lanka and Turkey. You do not compare Switzerland or France with Turkey or Egypt. Apparently, before the trip you did not read anything about the country. It's a pity! Sri Lanka just got out of the 35 year war. Maybe you read something or someone told you what happened in the USSR after the war, and then the state of the country in general will be a little clearer. Also, the main population is Buddhists, who never rush anywhere and 5 minutes can be from dawn to dusk. You went to enjoy the ocean, landscapes and exotic - I think that you got it in full. About safari: no one attracts animals by the "ears" just because right now and today you came to see them. This is their natural habitat, and therefore, you may not have seen a sloth bear or a leopard, but this does not mean that they are not there, and this excursion is not worth attention at all.
Dear tourists! When planning a trip, take some time to read about the country you are going to. This applies not only to Sri Lanka, but also to other equally interesting and beautiful countries.
I wish you a pleasant stay and a lot of positive impressions!

Tue, 12 Mar 2013, 18:15
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