Travel agency review Робинзон (Dnipro)

The hotel and stay was great, but what happened next...

Author:
Date of purchase: 27 september 2012
Written: 21 january 2013
3.0
Travel agency: Робинзон (Dnipro)
Service type: пакетный тур, отель, авиаперелёт

And so we got together with a young man in Sri Lanka, called the agencies and then a representative of the Robinson company very responsibly and quickly found us a tour at a good price, for the speed I can single out +!

The office is next to us, we came on the same day, we were advised an even better hotel than we had planned for the same money, while everyone agreed to take only an advance payment, and we had to bring the rest of the amount in a few days, this is also a huge positive quality which we enjoyed.

And let's start with the cons! After we paid the ALL amount that was indicated in the contract, the employee calls us back and says, sorry, the rate has increased here on the site, you need to pay a certain amount more. Our impression was crossed out instantly! I will say thank you for a great vacation, everything was on top and despite the fact that there was such a small minus, I even wrote you thanks on Skype (we talked on Skype when booking the tour), but in response I saw that I was deleted from this Skype they didn’t even call back and didn’t ask how we had a rest, what other companies usually do. When I booked Sri Lanka, I was interested in the UAE and it was you in the office who told me that you can only go there from the age of 24! thanks for the false information, we have already gone through another agency, despite the fact that I am 23))) Now we are planning a trip to Thailand, I would like to contact you because you are nearby and the prices are good, but apparently you are only interested in money, and not continue with us to work! Therefore, we will turn to the agency with which we flew to Dubai and who are interested in our impressions and plans for further holidays!




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