TRAVEL AGENCY REVIEWS СЕТЬ АГЕНТСТВ TUI
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All on the level →
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Egyptian travel agency representative Hani specific ...! There is no connection with him, from the word at all! The tour was taken from him, it did not take place, I had to find out why myself, call the central office, write, and then I had to return the money for another two days. He didn’t tell us at all about the time of the return trip, in the early morning the children and I were engaged in agreeing that they would give us at least some food on the road, because the guide did not agree on anything at all. →
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Everything was fine in Tui. But we waited a very long time for the return transfer from the hotel to the airport. There were no issues with flights. →
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Departure on Friday, September 13 (scary), took place on time. Air carrier "Wind Rose". We arrived in Antalya on schedule at 12.15. At the TUI counter at the airport, on the voucher, they entered the bus number and indicated where to look for it. After 10 minutes of searching, with suitcases and bags, 36 degrees Celsius, we saw a guide with a tag of our bus number, who explained that the bus was delayed. →
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We arrived at the hotel, there was no reservation, the money was not transferred to the hotel either. Although the voucher was. As a result, half a day settled the issue, it was lucky that the hotel had a free room. The nerves were greatly frayed. →
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The task of guides in Turkey is only to sell more excursions and at a higher price. Help in resolving issues - no. Unorganized. →
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Thank you for your work and approach to each client - Elena and Sveta. Alexander and Allah →
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The tour company is excellent and I recommend it to everyone. The staff is competent and responsible. I really liked that we were not "sold" what was more expensive, but we found the most optimal one exactly for the amount that we named. An employee of the company spoke in detail about the advantages of the hotel where we were going, she also spoke about the possible disadvantages and the problems faced by previous vacationers (for which special thanks). →
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Employees of the company do not cope with their responsibilities There is no help from the company →
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The company is a mediocre Russian-speaking guide due to a flight delay, I will put a solid three! The hotel did not correspond to the declared 4 stars, although in the voucher it was generally declared as 5 stars, the photo of the voucher was saved just in case! During the flight, they haven’t had a snack for a long time, the plane is a clean guide, →
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