Travel agency review Сеть турагентств ХО (Odesa)

Holidays in Cyprus

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Date of purchase: 01 may 2013
Written: 26 june 2013
10.0
Travel agency: Сеть турагентств ХО (Odesa)
Service type: пакетный тур

Rested with a child in the city of Paphos, Cyprus. It was important that the hotel provided children's animation and we adults also did not have to be bored. Manager Natasha chose Akteon Holiday Village. We really liked it, because there really is where the kids can roam. The food was also good - varied and tasty, the staff is pleasant. We are satisfied.




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аватар tmakashova
tmakashova

And about the fact that I had to contact you to find out which tour the child is going to, then a logical question arises - why do we need your destination managers if we ourselves have to find out everything?

Thu, 07 Nov 2013, 22:09
аватар tmakashova
tmakashova

But we didn’t see a cash receipt or a cash book, just like railway tickets (although we asked to provide these documents), and your managers provided an agreement with the company without a seal.

Thu, 07 Nov 2013, 22:11
аватар tmakashova
tmakashova

And if the accompanying Daria with 5 years of experience, then she had to warn parents or teachers about the features of the excursion to the castle. And the accommodation in the hotel was in no way connected with the intensity of the trip, since people waited 3 hours until they found the payment on the site, the children fell asleep on the go. Personally, my child sent a settlement message at 1:51 am. And this is if we take into account that the children arrived in Uzhgorod at 6.52 am, at 11 pm they were already on the territory of Slovakia and had been traveling for a long time (according to the leader). And the explanations of your employees at the station before leaving belonged to the category - when you speak, the impression is that you are delirious. And please decide when your company changed the tour, and especially when you didn’t have a group, because according to everyone who went on the changed tour, they were simply confronted with the fact of changing the tour and your employees are somewhat confused with the dates. I don’t even want to receive your answer, it’s unpleasant.

Thu, 07 Nov 2013, 22:20
аватар managerSAKUMS
managerSAKUMS

Good afternoon W. Tatyana.
Reading all your comments, only one question arises:
Why do you, an educated and educated woman who has great joy in life, have a daughter; which has the opportunity to show the world to the child, so much aggression and anger?!
It was a rhetorical question!
Sincerely yours, Director Pritolyuk Zh.F.

Fri, 08 Nov 2013, 19:58
аватар tmakashova
tmakashova

But even to a rhetorical question, I will personally give you, the director, an answer: aggression and anger are caused by the services of your company.

Fri, 08 Nov 2013, 21:13
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