Travel agency review Сиеста (Kyiv)

Terrible attitude towards customers and they lie like they breathe!

Author:
Date of purchase: 14 august 2018
Written: 15 august 2018
1.0
Travel agency: Сиеста (Kyiv)
Service type: пакетный тур

We wanted to buy a tour to Sicily through a travel agency. Tour operator Siesta. 3 days fooled, then the price of the tour changes, then the prices for air have increased (of course, they have increased if you answer for days). As a result, we received the final price, applied for a reservation, and it turned out that the price was 1000 euros higher! Because they charge extra! For what - did not achieve a clear answer. As a result, we don’t fly anywhere because we didn’t count on such an amount, and other, no less interesting offers were lost due to the fact that the managers of this office were playing for time. And yet, if the tickets do not include luggage, you need to pay extra for it separately, and I want to travel with hand luggage, the tour operator is not interested. He sells luggage to all four (including 2 children) because he wants to! Nasty bastards. I'm furious




Comments (2) leave a comment
аватар BlackAlex
BlackAlex

You should officially send a letter to the company, let them take action, otherwise it's just krakozyabry on the network. Application by registered mail with notification and let them give you a written answer about the measures taken. I would also send a copy to the State Committee of Ukraine for Tourism - http://www.ubc.ua/turizm_law.htm - they control organizations and also to the Association of Tourist Business Leaders of Ukraine http://kiev.vgorode.ua/reference/obschestvennye_orhanyzatsyy_y_polytycheskye_partyy/ 86732-assotsyatsyia-lyderov-turbyznesa-ukrayny

The more you raise the wave, the more your Maria's nuts will get

Mon, 11 Sep 2017, 14:54
аватар BlackAlex
BlackAlex

You should officially send a letter to the company, let them take action, otherwise it's just krakozyabry on the network. Application by registered mail with notification and let them give you a written answer on the measures taken. I would also send a copy to the State Committee of Ukraine for Tourism - http://www.ubc.ua/turizm_law.htm - they control organizations and also to the Association of Tourist Business Leaders of Ukraine http://kiev.vgorode.ua/reference/obschestvennye_orhanyzatsyy_y_polytycheskye_partyy/ 86732-assotsyatsyia-lyderov-turbyznesa-ukrayny

The more you raise the wave, the more your Maria's nuts will get

Mon, 11 Sep 2017, 17:54
аватар build.kravchenko
build.kravchenko

Thanks, I'll do that)

Tue, 12 Sep 2017, 06:17
аватар build.kravchenko
build.kravchenko

Thanks, I'll do that)

Tue, 12 Sep 2017, 09:17
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