Date of purchase: 01 august 2015 Written: 25 january 2016
1.0
Travel agency: Транс Тур (Odesa) Service type: пакетный тур
I am a tourism manager at Tartus Tour, Odessa. Booked a package tour to Croatia in August. Two days before departure, Ekaterina Krukova, the director, said that they could not supply visas to tourists. They promised a full refund. In order to maintain my professional reputation, I gave the tourists my personal money, on the word of Transtour. Still no money. The company motivates this by the fact that they have no money and they are almost bankrupt, although they continue to work successfully...
