Date of purchase: 26 september 2018 Written: 08 november 2018
10.0
Travel agency: Трейд-Тревел (Kyiv) Service type: пакетный тур, отель
I really liked the quality of service at the agency, everything was excellent. We traveled by bus from Kyiv to Bulgaria, there were no transport delays, but we were placed in another hotel, not the one we booked. The hotel was closed for some kind of conference, so we were immediately offered a hotel that was better, so everything is fine. On the way to Bulgaria, everything was fine with the transfer, on the way back I didn’t really like the guide, she wasn’t rude to us, but somehow I didn’t really like it. Otherwise, everything is fine.
