Travel agency review Україна Тур (Odesa)

THE WORST TOUR OPERATOR I have ever met.

Author:
Date of purchase: 11 october 2014
Written: 12 october 2014
1.0
Travel agency: Україна Тур (Odesa)
Service type: экскурсионный тур

Took a mushroom picking tour, picked us up at 6:40am but left at 8:30am. There were overlays, but as they say, it doesn’t happen to anyone, while we were waiting for the departure, we found out that 2 corporatives would go with us. in general, instead of the planned arrival at the spit at 10:00 in the morning, we arrived there at about 13:00. There was supposed to be loading onto buses for delivery to the forest. By the number of seats in the buses, there were not enough and went in 2 walks (each walk 1 hour), while the bus was packed to capacity with STANDING TOURISTS on each other's heads. We arrived at our destination and began to see a little... it turned out that we were not brought to the forest, but to the seashore to the tables (after all, there is a corporate party)... (We never saw the forest... before that, we went there with another operator, and what there and as we know) what they called the forest turned out to be a sandy shore with rarely planted fir trees. We went 500 meters deep ... but this is just undergrowth .... For the whole group of 150 people, 1 white mushroom and 5 pieces of fly agaric were collected (which the mushroom pickers were also happy with) ... In addition, tourists were constantly asked to help move the bags etc. with picnic food. Now about the "Author's picnic" itself - except for the corporatives (who pretty much gave up), no one began to eat it. I would post pictures ... Burnt sandwiches charred outside and raw meat inside, tasteless pilaf. The promised master class for making amulets was not AT ALL. But the shipment back went according to schedule. At 7 pm. Again, in minibuses packed to capacity (as in rush hour in Odessa), but also with drunks from the corporate party ... The mother became ill there (but they apparently did not hear that the group should be accompanied by a health worker). With grief on the floors plunged into the buses (hungry and angry). arrived in Odessa at about one in the morning (on the way they decided to separate the corporate officers. instead of the planned 22:00.

Organization - 0 point for 12 points.

Loyalty to customers - 2 points

Competence - 0 points.

P.S. I forgot to add when they were outraged about coal sandwiches with raw meat, we were told that we didn’t like to cook ourselves. When we were indignant about the forest, we were told that "THE FOREST IS CLOSED" - while waiting for the second "batch of tourists" we talked with the guys on the boat. He said that another group was traveling with baskets of mushrooms .... It is interesting and how it was possible to CLOSE THE FOREST. And if it is closed WHY WE WERE NOT INFORMED BEFORE ARRIVAL.




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