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- The company's services are terrible!
Travel agency review Универсал Тревел (Kyiv)
The company's services are terrible!
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Author:
Date of purchase: 29 june 2014 Written: 29 june 2014 |
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Travel agency: Универсал Тревел (Kyiv) Service type: экскурсионный тур |
The company's services are terrible!
Tour operator Universal Travel http://uni-travel.com.ua
Tour: Kozelets-Baturin 06/29/2014.
Before paying for the tour, they clarified the availability of seats, booked suitable seats, the employees confirmed these seats, after payment they made another clarification about the seats, the company employee said by phone that since they don’t have a bus scheme now, they determined the places tentatively by eye and if suddenly a mistake is made on the spot, the accompanying group will settle everything. As a result, the seats were not correct, the escort did not provide pre-booked and paid seats, during which we had to abandon the trip (the seats were booked specifically right next to the stairs due to the health of one passenger), as a result, we got a ruined day and mood, and as it turned out, we there were not only those who were put in the wrong places that they booked and paid for, others silently agreed, but we had to refuse the trip, the impression about the organization of this company was simply terrible, if only to get the money, and everything else is not important.
