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- Who spoils the image of the company?
Travel agency review Феерия Туроператор (Kyiv)
Who spoils the image of the company?
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Author:
Date of purchase: 24 october 2019 Written: 12 november 2019 |
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Travel agency: Феерия Туроператор (Kyiv) Service type: экскурсионный тур |
I visited the tour "All Jordan 2019" - "New".
As often happens, in the advertisement, Igor Zakharenko was announced as the accompanying person, who was replaced by Alexander Romanenko ...
The tour was very informative and, in my opinion, interesting, thanks to the local guide and attractions.
BUT ... Many were surprised and outraged by the behavior of the accompanying guide Alexander ROMANENKO.
-He was INDIFFERENT to everyone and everything;
- IRRITATE for any reason and question (even when distributing headphones, saying that he didn’t sleep at night, but charged them ...);
- RUDE and sometimes HAMOVAT;
- did not HEARD the requests and wishes of tourists;
- pretended to be doing a great favor that he went on this tour, explaining that he did not know why he was sent and he had other plans;
- only very "active" with subtracting those who disagree, at the end of the tour he collected tips for the driver, who for the whole trip did not take a single suitcase and a good guide.
It is a pity that "such" guides spoil the image of the well-known company "Feeria", which was known for its guides, routes, worthy managers and a good website.
Goodbye Fairy! Although, they do not promise ...
