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Author:
Date of purchase: 12 july 2010 Written: 20 may 2011 |
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Travel agency: Фиджи Вояж (Dnipro) Service type: пакетный тур |
We bought a package tour to Turkey for a family of four through a Fiji company. We bought it two months before the planned vacation, signed an agreement, where in the section "Responsibility of the parties" it was clearly stated that for a failed tour, through no fault of the tourist, the money is returned EXACTLY by the company Fiji. Two weeks after paying for the tour, we learn about the bankruptcy of the tour operator, while there are no calls and explanations from the Fiji company. I call the office of the company, I communicate with the manager Victoria, who urges me not to panic. Waiting. I come to the office of Fiji, I write an application with a request to return the money, the founders of the company Zeldina Elena Anatolyevna and Zalisko Sofia Anatolyevna “send” me in a polite manner. I sue, I run through the courts for a whole year, I win two courts, including the appeal court. The founders of the Fiji company also do not sit idly by, they open a new company with the name "Fiji Travel Company". from the "old" firm and leases the same property to the "new" firm Fiji. Fiji Voyage isn't here, Fiji Travel Company is here. You can’t call it except fraud and evasion of the execution of a court decision. When the official bailiff was about to describe the property Zalisko Sofia Anatolyevna and Zeldina Elena Anatolyevna began to take laptops out of the office through the security guard, to fight in hysterics, “saving” their property acquired by overwork!! !I can't describe the feelings that the picture I observed evoked!!!
How it all ends, time will tell! I DON'T NEED ANYONE else-GIVE ME MINE!!! I do not lose hope to have a rest with children this year at sea.
If you want not to lose your money and have a good rest, do not contact the "new" travel company "Fiji". The company is new, but the characters are the same!!!
Ready to answer all questions! I would be glad if my review helps someone not to make a mistake, save their nerves and money!!!
well, the victims of the bankruptcy of Karya Tour are ready to put the blame on the shoulders of anyone but not themselves.
we never buy tours of secondary operators! Tez-Tour is of course more expensive. but the stingy one pays twice :)
мда, пострадавшие от банкротства Карья Тур готовы взвалить вину на плечи любого только не на себя самих.
мы никогда не приобретаем туры второстепенных операторов! Тез-Тур конечно дороже. но скупой как говорится платит дважды :)
IMHO! the choice of a reliable partner t / operator is a prevention from disappointments.
The agents are the hostages of the situation in the event of the collapse of the t / operator, although formally everything seems to be correct: those responsible for the transaction are spelled out in the contract.
ИМХО! выбор надежного т/оператора партнера - профилактика от разочарований.
Агенты же - заложники ситуации в случае краха т/оператора, хотя формально все вроде бы верно: отвечающие за сделку прописаны в договоре.
there are many nuances in this situation, Kariya's money was paid for the tour, and as a result, they must return to the tourists the amount that the travel agency no longer has. Tourists can be understood, because they paid for all of Fiji, but who will understand Fiji?
много нюансов в данной ситуации, деньги Карии тур проплатили, и по итогу они должны вернуть туристам сумму, которой у турагентства уже нет. Туристов можно понять, они ведь проплатили все Фиджи, а кто же поймет Фиджи?
Alas, this season, after the tourists of Karya left with nothing, new hostages of the situation appeared in connection with the collapse of another major operator ...
Alas, the risky schemes of dumping prices for tours at first delight tourists who fly on a ticket below cost, while - at the next round of the adventurous scheme - the next tourists are confronted with the fact: "The tour operator has gone bankrupt", and, in fact, they pay for the dumping style of doing business business as a tour operator - not a travel agent.
Увы, в этом сезоне вслед за оставшимися ни с чем туристами Карьи появились новые заложники ситуации в связи с крахом очередного крупного оператора...
Увы, рискованные схемы демпинговых цен на туры вначале вызывают восторг у туристов, летящих по путевке ниже себестоимости, пока - на очередном витке авантюрной схемы - очередных туристов ставят перед фактом: "Туроператор обанкротился", и, по сути, они платят за демпинговый стиль ведения бизнеса туроператором - не турагентом.