Travel agency review Шалені Канікули (Kyiv)

They don't do their job!!! Send to another hotel!

Author:
Date of purchase: 23 july 2014
Written: 25 july 2014
1.0
Travel agency: Шалені Канікули (Kyiv)
Service type: пакетный тур

The company sold us a ticket to Turkey. Upon arrival, they settled in another hotel, saying that this was a gift. We don't want this kind of gift for anyone! Hotel, sorry for the expression, SHIT!!!

3 days have passed, the manager Arina wrote only an official statement to the tour operator TUI! And that's it! I called TUI. I can not understand where such indifference to their customers comes from !!!! I understand that the tour operator is to blame, but it’s worth at least a little bit of interest in the problems of your client !!!!




Comments (1) leave a comment
аватар deppo
deppo

I support you completely. We traveled with ANGA Travel many times and there were not so many punctures. In general, people are trying, but often there is trouble with carriers. We were given such a minibus last year that even the children were cramped to sit. What to say about adults! It's nice that the tours run in and improve, new directions appear. Well, I would like to wish the company, more professionals, people who love their work, us, tourists, and Ukraine.

Fri, 01 Sep 2017, 11:19
аватар deppo
deppo

I support you completely. We traveled with ANGA Travel many times and there were not so many punctures. In general, people are trying, but often there is trouble with carriers. We were given such a minibus last year that even the children were cramped to sit. What to say about adults! It's nice that the tours run in and improve, new directions appear. Well, I would like to wish the company, more professionals, people who love their work, us, tourists, and Ukraine.

Fri, 01 Sep 2017, 14:19
аватар




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