Travel agency review Шанс Тур (Kyiv)

with Chance Tour there is no chance - terrible transfer to the hotel

Author:
Date of purchase: 20 may 2014
Written: 04 july 2014
3.0
Travel agency: Шанс Тур (Kyiv)
Service type: пакетный тур

So we were taken. Our acquaintances left their hotel "Vigo" completely exhausted, as they sat in the hall with their things for almost six hours. Their mood was appropriate, and there was a long road ahead. People called all the money from their cell phones, they even wanted to call the embassy. By the way, the bus was supposed to leave the tourist gathering place at 18.00, we arrived at 19.00. That is, the rest of the tourists and drivers were waiting for us for an hour, simply because Diana and Zhivko had all of us in mind. It is also very sad to realize this. But the drivers were Ukrainian, and this fact made me very happy. I would like to say a huge thank you to them. All the way they were very attentive to the passengers, stopped at the first request, settled all conflicts with a smile.

From this situation, our family has drawn its own conclusions. First: never, under any pretext, travel to Bulgaria by bus. Second: never use the services of "Chance Tour" again. Third: until we ourselves begin to respect each other and defend our rights, no one will do it for us. Draw your own conclusions!




Comments (5) leave a comment
аватар algol
algol

Good day czmer.
First for everything, we ask you to probachennya for the leader of the lack of hands, due to the breakdown of the bus on the flight.
Cover this incident with the representatives of the transport company. Bulo zayasovano, scho the cause of the breakdown of the bus was the lack of water of their posadovy obov'yazkiv. And for yourself: the bus was not refueled for an hour, after which the system was clogged with smoke, as if it were in a diesel-burning room that was picked up on the days of the fire tank. Tom often had to zupinyatsya and manually pump the fire into the system.
Vodіїv zvіlneno.
It's a pity, at the time of the breakdown, there was no other free bus, which would pick up the group in a moment.
One hundred and fifty more to bring tourists by bus to the hotel. Our firm does not provide such services by bus, but it has never been ordered to deliver. On the right, in that the bus can not reach all hotels through its dimensions. Before that, it would have taken more than a rich additional hour, for some more hour the transportation of quiet tourists, as if they were far away. On our website, all the grains are listed, both in Ukraine and in Bulgaria, depending on which we are taken to which tourists are brought to us.

Thu, 12 Jul 2012, 16:39
аватар czmer
czmer

A hundred and fifty more than that, to bring tourists to the hotel - I'll wait with you: they didn't promise anything. It's just that there is a group of other companies, which promise such a service and successfully deliver it. And on the side of the free bus: I perfectly understand that your company didn’t show up for a free bus, but what is the company, so in this situation you can’t know the reserve bus ??? There are few transport companies, how could a company hire them for additional money??? Tim more, that the problems began at 4 o'clock at night, in Romania. What does it have to do with water, like a bus more than 20 years old ???

Sun, 15 Jul 2012, 22:40
аватар suport003
suport003

I’m going from Bulgaria to Algol :) I am so aware of this mountain, they have only one bus from 2010 to 2012, one and the same themselves: Few months, breaks down, zhahlivy service. As soon as we arrive at Bulgaria, I will write my impressions during the trip :)

Thu, 26 Jul 2012, 03:00
аватар LUSIANA
LUSIANA

Tse in Algol it is fast - and in 1.5 months it was again taken by bus from Lutsk. The waters do not know the way, through it they spend 5-6 years of the road; avservisu, for example, having insured for an hour, there is no more expensive, and escorting - only unskilled people.

Wed, 08 Aug 2012, 16:19
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