It's not the writers who write the reviews, it's the tourists. Try it, it's inspiring!
Add a review now Remind me by e-mail ×

Travel agency review Ши-ко (Lugansk)

They sell beautifully, but in reality everything is far from what they say

Author:
Date of purchase: 24 december 2013
Written: 08 january 2014
5.0
Travel agency: Ши-ко (Lugansk)
Service type: пакетный тур

1. The company was chosen by calling the tour companies. Liked the advice.

2. The manager's work is a criterion due to which a non-tour company was noticed. Smart, polite, persuasive.

3.No. Didn't like the proposed hotel. I didn’t like the employees of the annex tour in Egypt, who immediately upon arrival ripped off each tourist for $ 2 selling a visa for $ 17 instead of $ 15. My opinion is that they sell customers what is more profitable for them.




Comments (3) leave a comment
аватар elenashiko1
elenashiko1

We are very sorry that you were dissatisfied with your stay in this hotel. This means that this is our shortcoming, and next time we will try to offer you an option that suits you in all aspects. I just want to clarify that we offered you several hotels to choose from and this hotel was the "price-quality" option, so you chose it. We are always interested in the fact that the tourist returned satisfied and contacted us again. We sincerely hope that there were still positive moments in your holiday!

Wed, 29 Jan 2014, 12:14
аватар breadpointer
breadpointer

Elena, there are a lot of positive moments, and one of the most significant and pleasant is communication with your managers. And at the same time, this hotel was positioned as 5 stars, but in my understanding, 5 stars are not swollen and fallen off walls in the rooms and corridors of the hotel, and the biggest negative from the Egyptian employees of the anex tour, they do not earn tips, they either brazenly deceive tourists, or just begging for money. I hope you consider my wishes, and perhaps help me plan my next vacation!

Wed, 29 Jan 2014, 21:07
аватар elenashiko1
elenashiko1

We will do our best for this!

Thu, 30 Jan 2014, 10:06
аватар




Other travel agency reviews