Travel agency review Ястреб-тур (Kyiv)

Broken buses

Author:
Date of purchase: 08 march 2019
Written: 12 march 2019
4.0
Travel agency: Ястреб-тур (Kyiv)
Service type: пакетный тур

We went on tour March 8, 2019

From the POSITIVE:

The manager kindly and in detail told all the nuances, really wanted us to have positive impressions, showed photos of the rooms, took into account all the wishes.

We lived in Rosemary, very positive, caring, polite hosts. Delicious food, adjusted the time of breakfast and dinner for us. The rooms are quite spacious, it was cool, because on the 1st floor, but the owners immediately turned on the heating and brought a heater, it was not needed, but it was very nice to see such care. But this is more about Rosemary and their owners than about Hawk Tur.

From NEGATIVE:

We were picked up from Kyiv on a good bus, one of the drivers was a student who learned to drive a bus in Bukovel, forgetting that he was carrying people abruptly starting and braking, miraculously fitting into turns and almost crashing into neighboring buses, but all this is nothing compared to the bus and the drivers who picked us up. To begin with, Victor, our escort in Bukovel, did not bother to warn about 10 people who did not go skiing on the last day that the bus was changed, we had to guess about it telepathically, which we had to do.

Further, our trip was reminiscent of the film "Speed", where the passengers were hostages on the bus, the drivers did not respond to all requests to stop at a gas station, our accompanying Valentina, who calmly settled down in the back seats of the bus, did not react at all to the situation until she was reminded that in fact, she is an escort and she must be in contact with the drivers, while we drove through one gas station after another and watched how other adequate buses stop there. As a result, the stop occurred after 4 hours, and then it became clear why the drivers did not want to stop once again, they were afraid that the bus simply would not be able to start again, which happened, the battery sat down, we were waiting for another bus to start it, while people complained that the cabin stinks nauseatingly of burnt rubber, the driver replied that everything is OK, it's just the muffler burned out. The windows were cowardly all the way, there was a feeling that one more bump and they would just fall out, and when it started to rain, water began to flow from all these cracks down the legs. Seats through one were broken, and did not fall. Then everyone just prayed that we would get to Kyiv, thank God for the second time we died out already in Kyiv. Upon arrival, Valentina turned her back on everyone, silently called a taxi and left in English without saying goodbye.

March 8 in Bukovel - cool, there is enough snow, ski passes at a discount, there are few people, you can safely ride, "Rosemary" I advise, transfer from "Hawk Tour" - no!




Comments (2) leave a comment