Date of purchase: 10 september 2016 Written: 20 september 2016
3.0
Travel agency: (Kyiv) Service type: пакетный тур
Unfortunately, the manager, Maria, couldn’t pick up a tour for us so that the amount coincided with the quality, so we spent 20 hours looking for a decent tour, but we had to go to TopTravel, since last year there was a gift of $ 50 from the travel agency, we went with my husband on Sheludenko it started .... you can’t pay for a ticket in dollars, only in hryvnia and at the rate of the travel agency, but if we refuse a gift of $ 50, then you can))))) I notice the face of the travel agency already does not look solid!
After paying for the tour, at home they found a mismatch on the date of the return flight, phoned the manager, to which there was an answer that there was no choice, but no one even asked us about the choice ....
These are the professionals there, the main thing for these guys is money in the account, and organize the quality yourself)))
As a result, we found the tour ourselves, we lost a bit on the exchange rate, let us down with the dates of departure, why did we lose a day of the paid tour, are professionals good ??)))
They have lost us as customers
I do not advise you to contact this TopTravel travel agency, if you fall for their noodles, I advise you to check everything very carefully !!!